Hi Yubi,

Kindly find my response for your inquiries below:

1. In a group that i am admin/member, when i go under "discussion" , i cant seem to scroll to the left on the options for more on the status filter of the discussion - e.g. after "Resolved" i cant see what is it

I'm able to replicate this issue locally and I have logged this issue into our issue tracker and our developer will take an action for this.

2. When i click to create New discussion in a Group, it comes with a page as attached with nothing for me to proceed. This is also similar if i try to create a new Group from Mobile template.

Seems like I am not able to reproduce this issue, is it possible to activate the user account as you provide above, as seems like as I tried to login (front end and back end) I'm hitting the error: https://take.ms/9ojQK

Hi Support,

2. I have re-enabled the account. Please retry and let me know.

Thanks

Thanks for your cooperation Yubi. Seems like you are using older version of mobile template. Is it possible for you to update it to the latest version and see how it goes?

Hi,

I have actually updated it to 2.2.5 before. However, after your reply, i download and install again. It's still the same.

Btw, should there be a bigger button to Create New Discussion? just like how to create new Announcement?

Also, i went to plugin to check for the mobile template but cant see the version, please let use know how do you check on the version?

Thanks

Hi Yubi,

Kindly find my response for your inquiries below:

I have actually updated it to 2.2.5 before. However, after your reply, i download and install again. It's still the same.

I've tested again regarding the create new group and discussion(group) using mobile seems it was working fine now.
Perhaps, can you try clear your browser cache and see how it goes?

Btw, should there be a bigger button to Create New Discussion? just like how to create new Announcement?

I've consult this with our developer, actually the new discussion layout (mobile) is the correct where there is a bug for the announcement mobile layout. I've logged this into our issue tracker and our developer will take an action for this.

Also, i went to plugin to check for the mobile template but cant see the version, please let use know how do you check on the version?

You can check the version by go to extensions>manage>manage https://take.ms/qLRjd

Hi Support,

1. Still unable to create new discussion in a Group eventhough clear cache.
2. Also, the same method i tried on creating New Poll, the option is not available still. Please find attached.

I have just tested this on your site with my mobile device and it works perfectly fine.

Hi

I have tested on desktop browser mobile view and in real mobile phone browser the options just does not load. Cleared all cache with different phones.

Please refer attached I tried with iPhone and android phone clearing caches

Can you assist ?

Please find attached my video recording

Hi Yubi,

This is strange, I've tested using my colleague iphone 7+ (with safari browser) and my android phone (xiaomi redmi note 3 with chrome browser) both is working fine. (see attached videos)
Perhaps, can you wait a little bit longer when the loading animation still rotating (indicate that the loading still in process)