EasySocial Message issues
By Hoang Anh Tuan on Saturday, 14 December 2013
Posted in Technical Issues
Replies 10
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I have two issues with EasySocial Message.
1. When user have new message, a notice appears in module notification ( number 1 appears near a mailbox icon). But when I click to mailbox icon, nothing here. there is notice: you haven't any message yet.
2. Can I configure setting that allows members to send messages by pressing the Enter key? When writing messages and using the mouse click the Submit button, so very inconvenient, and so slow too.
Hi Hoang,

I've added a fix on your site. Can you please try again?
Thanks.
Sam
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Wednesday, 18 December 2013 14:10
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Hello Hoang,

I am really sorry for the delay of this reply as it is a weekend for us here. Please find the answers to your inquiries below:


1. When user have new message, a notice appears in module notification ( number 1 appears near a mailbox icon). But when I click to mailbox icon, nothing here. there is notice: you haven't any message yet.

Is it possible for you to provide us with the back end and FTP access to your site to check on this issue?


2. Can I configure setting that allows members to send messages by pressing the Enter key? When writing messages and using the mouse click the Submit button, so very inconvenient, and so slow too.

I am sorry but unfortunately this is not possible yet but we do intend to allow the user to change this behavior in the future versions of EasySocial.
Mark
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Sunday, 15 December 2013 00:35
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Is it possible for you to provide us with the back end and FTP access to your site to check on this issue?

Yes, I add site informations.
I am sorry but unfortunately this is not possible yet but we do intend to allow the user to change this behavior in the future versions of EasySocial.

Yes, I think it's must-have feature. You know, Users always want to send message as fast as possible
Hoang Anh Tuan
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Sunday, 15 December 2013 19:14
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It's good for chatting, but not good for well constructed messages that break up paragraphs. Facebook has it set so that the "submit on enter" feature is activated if the user chooses to have it. This in turn will work for everyone if it's a preference. But it might be complicated to make.
Josh Lewis
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Sunday, 15 December 2013 20:01
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Hello Hoang,

Sorry for the delay of this reply. The account that you have provided doesn't seem to have any messages. Can you please provide me with an account which has this issue?
Mark
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Tuesday, 17 December 2013 12:27
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I just sent a message to this account, please check it again
Hoang Anh Tuan
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Tuesday, 17 December 2013 14:18
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Thanks Hoang! I have applied some fixes for you on the site, can you try this again?
Mark
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Tuesday, 17 December 2013 15:49
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Yes, but now it appears only old messages, and not new message, and when i allready read message, the number of new message still appears. Please check it again
Hoang Anh Tuan
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Wednesday, 18 December 2013 00:33
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Ok, now it works for me. Thank you very much.
Hoang Anh Tuan
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Wednesday, 18 December 2013 14:23
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Hi Hoang,

You are most welcome
Sam
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Wednesday, 18 December 2013 16:18
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