By Andre on Thursday, 15 February 2018
Posted in General
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Hello,
how active EasySocial Login appears to me as written on the screen and disappears the menu. how can I do?
thanks bye
Hello Andre,

May I know which page you are referring to? I have checked your homepage (which has the closest layout as your screenshot) and I don't find any issue with it: http://take.ms/InYBo . I also try to access your login page : http://take.ms/iO1Jv but it keeps loading non stop without redirecting me to any page. Please advise.
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Thursday, 15 February 2018 10:16
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hello, the page works fine because easysocial is disabled.
try to access madonnaincoronata / administrator with the credentials communicated and you will see that if you enable easysocial the site stops working correctly. I think it's the easysocial login plugin but I'm not sure.
thanks bye
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Friday, 16 February 2018 23:15
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Hey Andre,

Yep, it seems like the problem is caused by how you are rendering the login module. If I disable the login module, http://take.ms/tR1lb the site works fine. What are you using to render the login link on the top of the page?
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Saturday, 17 February 2018 13:30
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hello, sorry m a I did not understand the question due to the translator. I think the problem is Login or Login popup or EasySocial Login. I tried all the combinations but when I activate EasySocial Login the site stops being visible and error ...
I activated login and if you click on register you see the error as in image.
thanks bye
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Saturday, 17 February 2018 18:10
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Hey Andre,

Is it possible for you to edit your post and include the FTP access so that we can check on this?
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Saturday, 17 February 2018 21:30
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Hello,
of course how can I give you FTP in private?
activating the K2 plugin - EasySocial this happens to all the pages of the site.
thanks bye
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Sunday, 18 February 2018 06:55
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Hey Andre,

You may add your site access at https://stackideas.com/dashboard/site
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Sunday, 18 February 2018 14:05
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ok
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Thursday, 22 February 2018 00:08
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Hey Andre,

The FTP is still not working for me, http://take.ms/ak75k . By the way, I enabled the K2 - EasySocial plugin but I don't seem to see the errors. Where are you seeing those errors?
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Thursday, 22 February 2018 00:25
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plugin
K2 - EasySocial
disabled
if you activate all the pages of the site (any one from the menu) will give 0 error
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Thursday, 22 February 2018 00:39
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FTP try now sorry thanks
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Thursday, 22 February 2018 00:43
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Hello Andre,

I have fixed your issue by updating your K2 - Easysocial plugin to the latest version. Please give it another try.
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Thursday, 22 February 2018 11:48
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ok thanks, now the site is seen but the community part still does not work ... and easysocial login has a strange symbol ...
what to do? thanks bye
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Thursday, 22 February 2018 16:39
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Hello,

I have fixed the strange symbol on the Easysocial Login module. It is because the module is unpublished in Extension Manager. For the community part still doesn't work, can you reprovide us your FTP access because I am unable to access it: http://take.ms/NN0F7
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Friday, 23 February 2018 11:19
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sorry, I changed the data in the dashboard. try now. thanks bye
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Friday, 23 February 2018 15:31
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Hi there,

After checking this on your site, it seems that there are conflict between our components and Widgetkit components where both are declaring two same functions at same time.

I have logged this issues internally and will included this fixes on our next release version. Once our developer fixed this, i will applied them for you.

By the way, this issues also comes from widgetkit as when i check on your ES pages, i will hit this http://take.ms/jOIc7. Maybe you can check with them regarding this and see how it goes.

Please advice.
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Friday, 23 February 2018 17:20
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Hello,
do I have to wait for the next update? in the meantime also the form
EasySocial Log Box has taken on a strange symbol.
thanks bye
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Saturday, 24 February 2018 18:44
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Hi there,

do I have to wait for the next update? in the meantime also the form

I will provide you those fixes once our developer fixed this issues. By the way, yes, this fixes will be included on our next release version.

EasySocial Log Box has taken on a strange symbol.

You can enable it by following prompted steps as you can see http://take.ms/sgptG here when you hover it. I have enabled it for you.
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Monday, 26 February 2018 10:18
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OK, thank you for everything. I'm waiting for the update. thanks bye
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Tuesday, 27 February 2018 06:14
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Hi there,

You are most welcome.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
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Tuesday, 27 February 2018 10:19
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