By Phivos on Tuesday, 03 November 2015
Posted in Technical Issues
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Hi there,

All of a sudden the EasySocial leader board stopped being displayed and we cannot thing of anything that might have caused this issue. This is set to be displayed in the below link to the right column:
http://www.penaltara.com/blog

In case you see that no position is assigned to the module, this is because the position is assigned to the module through the gantry 5 framework in the backend.

Please let us know what we can do.

Regards,
Hi Phivos,

I am sorry for the confusion here. It seems like you have disabled "achievement" features from your backend > easysocial > settings > general > achievement, hence by default the module will not get activated. I've helped you to enable achievement features and your leaderboard module is appearing correctly now.
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Tuesday, 03 November 2015 17:20
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Hi Phivos,

I tried to var dump something inside your /modules/mod_easysocial_leaderboard/mod_easysocial_leaderboard.php at line 2 before it tried to execute anything inside the module but it seems like it not appearing on the blog page itself. I believe this issue has something to do with your template sidebar itself not appearing inside the blog page.

Perhaps you can try to consult with your template provider on why the sidebar is not appearing on your blog page since they know best with their own components.
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Tuesday, 03 November 2015 10:54
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Dear Ezrul,

Thanks for the prompt reply, much appreciated.

The EasySocial leaderboard module is not displayed in all pages that it was assigned and we do not believe that this is a problem of the template column because in other pages the column displays the rest modules assigned there.

For an example in the previous page mentioned we assigned a different module and it is displayed:
http://penaltara.com/blog

The EasySocial leaderboard is assigned to this column as well but it is not displayed.

Regards,
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Tuesday, 03 November 2015 17:05
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Dear Ezrul,

Thank you for the support. Much appreciated. Sorry for the inconvenience.

Regards,
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Tuesday, 03 November 2015 17:32
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
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Tuesday, 03 November 2015 18:00
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