By adriendf on Saturday, 18 November 2017
Posted in General Issues
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1/ i have a kunena forum
2/i use migrator for kunena
it take more than ten hours

3/kunena avatar is not display, i have only default avatar with letter.

is this a bug or i have to do other thing ?
(i search in back end but not found)

thx
Hi there,

I am sorry for the delay of this reply.

Regarding your issue, I not sure if i understand your issue correctly but EasySocial do not have any avatar integration with Kunena. Or are you referring to EasyBlog?

Please advise.
Sam
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Saturday, 18 November 2017 18:07
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hi,
(well excuse for me, it is not clear)(and i am not a native english speaker)

0/ i have kunena forum
1/ user registrate with kunena
2/ user use kunena avatar
3/ i want to have avatar kunena on easysocial

4/ i use migrator

User avatar in Kunena will also be migrated as well

and that is not the case.

4/ perhaps i have to do something like turn on plugin ?
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Saturday, 18 November 2017 20:31
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Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

We do have Kunena avatar migration in Easysocial, that migrator located at backend > Easysocial > migration > kunena

Before you proceed this, you have to backup your data from your database first.
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Sunday, 19 November 2017 08:30
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as, i said i have already do this
We do have Kunena avatar migration in Easysocial, that migrator located at backend > Easysocial > migration > kunena

it take about ten hour of process, i have about 22400 users....

so i think it did not work.

at the end of the migration, the avatar is substitute ?

where is the folder of the avatar after the migrate- process ?
---
i saw that the old post is in the profil user BUT it seem that avatar have not migrate
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Monday, 20 November 2017 00:18
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I am sorry that I didn't read properly on your first post message in earlier.

Yes, by right after migration is done, Easysocial user avatar will automatically use Kunena avatar image as well.

Those avatar image will stored at this file location JoomlaFolder/media/com_easysocial/avatars/users/userId/...

Can you update your following details at http://stackideas.com/dashboard/site so we can better have a check?

- Joomla backend
- FTP access
- database access
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Monday, 20 November 2017 09:00
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1/ ok it did not work because there are

media/kunena/avatars/users : 331 pictures

and

media/com_easysocial/avatars/users/userId/.
(only 6, i have created 1 and other users create 5...).

2/ i have update my following details...
hum be careful, it is my production site....
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Tuesday, 21 November 2017 04:52
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I suspect last time you perform that migration did hitting time out error because i only perform migrate avatar, it also hitting the time out error for 1 time, then i run again the migration, it migrated all the Kunena avatar image into Easysocial now.

Can you give it a check is it all migrated correctly?

media/kunena/avatars/users : 331 pictures - 5 different file type e.g. pdf,html,htm,svg

media/com_easysocial/avatars/users/userId/. : 327 - 1 html file.

total is 326.
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Tuesday, 21 November 2017 18:06
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nice it is good !

Big THANK YOU
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Tuesday, 21 November 2017 19:25
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
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Tuesday, 21 November 2017 19:35
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