By Jeromy Waunch on Monday, 05 March 2018
Posted in General Issues
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When replying to a discussion on my iPad, running in Safari on iOS 11.2.6, hitting submit creates 17 identical replies. I have also noticed this happening with another user from his iPad.

Login details or in my "Site Details"
Hi there,

It seems that i cant replicate this on my end using latest Ios version on Ipad devices. But, it seems that we can replicate this on your site currently. May i know if there are template override on your site currently?

By the way, can you provide us with valid FTP access as currently it is not possible for us to access you FTP using given access for us further check on this issues.

Please advice.
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Monday, 05 March 2018 18:38
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Thank you Abudul. I cannot recall any template overrides on the site. I've also updated the ftp password. Please check the "Additional Details" in my site details section if you still have trouble logging in.
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Monday, 05 March 2018 23:29
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Hi there,

It seems that after long hour checking on your site, it seems that this issues caused by Wanderers template, and this issues come from our end. We have made some fixes on your site and it will be included on our next release version.

Please give it a check and see how it goes.
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Tuesday, 06 March 2018 14:17
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I tested out twice, and am still getting the same result of multiple copies with one discussion post.
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Wednesday, 07 March 2018 07:38
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Hi there,

I tested this on my end and seems that cannot replicate them anymore. By the way, it might be because your Ipad browser still cache them. Can you try to clear your browser cache and see how it goes.

Please advice.
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Wednesday, 07 March 2018 10:59
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clearing the cache, seems to have solved it. Thank you
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Thursday, 08 March 2018 06:27
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
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Thursday, 08 March 2018 09:52
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