By Moses Gbadebo on Friday, 13 March 2015
Posted in General Issues
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Hello,

I upgraded ES last week using the directory method. It installed successfully. The issue I am having now is that I am unable to access anything on ES backend.

From the Joomla control panel, when I click on Components - EasySocial - Settings, it takes me to the installer page. I have ran this installer at least twice now and it came back successful. When I click on launch back end, it goes back to the installer again. Its like its in a loop.

Please advice.

Thank you
Hello Moses,

To be honest I have no idea how you performed the installation but all I did was accessed http://stackideas.com/dashboard to download the latest installer. Then, proceeded to your site and perform the installation
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Sunday, 15 March 2015 13:35
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Hello Moses Gbadebo,

It seems like your update is not complete yet, can you provide us with your Joomla backend and FTP access so we can help you check on this?
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Friday, 13 March 2015 16:02
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backend details included as requested.

Thank you
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Friday, 13 March 2015 20:46
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Hello Moses,

I have upgraded EasySocial for you to the latest version and it should work fine now
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Saturday, 14 March 2015 03:02
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Thank you very much.

I am interested to know what I was doing wrong though .
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Sunday, 15 March 2015 01:20
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You guys rock! - I had the same problem - came here, downloaded the 'new' loader, and she zoomed right in there..
Always pays to check the forums first when you have problems I suppose - Thanks Again!
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Saturday, 04 April 2015 01:44
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Thanks for updating Edward, glad that your issues are resolved now
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Saturday, 04 April 2015 04:25
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