By Groupe Média Théapolis on Tuesday, 06 August 2019
Posted in General Issues
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Hello,

In Easysocial, we encounter problems.

1- Impossible to create a new page (when clicking on "Send" nothing happens) (img1).

2- At the end of the creation of a group, the user is directed to page 404 (the group is still created) (img2). It seems that happens when the group is "private".

It is certainly a conflict in the setting but we do not find the trick.

Can you help us ?

Best regards.
Hi there,

Kindly find my response for your inquiries below:

1- Impossible to create a new page (when clicking on "Send" nothing happens) (img1).

I have tried to create a page, seems works fine on my end https://take.ms/MceTf

2- At the end of the creation of a group, the user is directed to page 404 (the group is still created) (img2). It seems that happens when the group is "private".

I have tried to create a private group, seems I'm not hit the 404 error https://take.ms/sQrCs
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Wednesday, 07 August 2019 12:04
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Hello,

False alert !

We believe that it should be a JS file set in "Defer" and that prevented the smooth operation of Easysocial.

Thank you for your assistance.

Best regards.
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Thursday, 08 August 2019 17:19
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.
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Thursday, 08 August 2019 17:43
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