By Yann Anderson on Friday, 10 February 2017
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Hello,

I have trying to re-install Easysocial, but as you can see in attached picture, the systeme stop at 25%, when trying to "Initializing Media Files"

Can you tell me why ?

Thanks for helping,

Best,

Yann Anderson
Hi there,

I cant access install/update your site currently as i hit this https://screencast.com/t/t9wSqKgjt using given credentials. Can you provide us with 'Super User' access in order to further check on this issues? Please advice.
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Friday, 10 February 2017 15:20
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Hello,

If you use the username yannickraval and the associated password, you are logged as superadmin. This error (blue screen) is caused because someone have displayed "joomla debug console". Please dont use it.

I have re-uploaded the original configuration.php file (so happy to have a backup lol)

Let me know...
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Saturday, 11 February 2017 06:21
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But please don't use Jooma debug console. Or save (backup) previously the configuration.php located in my joomla folder. Then, in case of troubles, you can re-upload it by FTP
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Saturday, 11 February 2017 06:22
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Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

After troubleshoot long hour ago, it seems like those following image default file permission you set to 444 which causing this installation failed, you can check my attached screenshot below.
../media/com_easysocial/defaults/covers/event/...
../media/com_easysocial/defaults/covers/group/...
../media/com_easysocial/defaults/covers/page/...
../media/com_easysocial/defaults/covers/user/...


I've help you switch to this 644 file permission for those default image file, and that Easysocial installation is work great now.
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Saturday, 11 February 2017 14:38
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Hi Arlex,

Ah ok I understand, sorry for the trouble :-( And thank you so much for your precious help !
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Saturday, 11 February 2017 15:04
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Don't worry of this Yann

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
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Saturday, 11 February 2017 15:29
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