easysocial has stopped working..... we need help
By Goodwin mankomba on Friday, 05 September 2014
Posted in General Issues
Replies 7
Likes 0
Views 555
Votes 0
Hi Guys
We have a challenge which we nee your assistance. we have moved the site to another domain and we have faced a big challenge where by some thing have stopped working e.g notifications popup windows, we cant logout, we cant submit stories. and when you go to edit your profile we cant save and also we cant even send meseges to our friends. i can go on and on

Below is a snapshot of some functions that are not working
Hello Goodwin mankomba,

You're welcome, glad to heard your issues resolved.
Arlex Wong
·
Monday, 08 September 2014 10:22
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Goodwin,

I am really sorry for the delay of this reply as it is a weekend for us here.
I suspected that was some script conflict, so you unable to click the drop down notification and the stream status bar.
I have tried to access in your frontend and backend, I hitting this : 
Error displaying the error page: Application Instantiation Error: No database selected SQL=DELETE FROM `rtovi_session` WHERE `time` < '1409973525'

Can you consult with your Webhosting provider regarding this? Please advise.
Arlex Wong
·
Saturday, 06 September 2014 11:33
·
0 Likes
·
0 Votes
·
0 Comments
·
hi Arlex

My host provider has worked on the sit. you can now che the problems we are having when you login
Goodwin mankomba
·
Saturday, 06 September 2014 22:02
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Goodwin,

I am really sorry for the delay of this reply as it is a weekend for us here. The FTP access doesn't seem to work for me . Can you please advise?
Mark
·
Saturday, 06 September 2014 23:41
·
0 Likes
·
0 Votes
·
0 Comments
·
Ho Mark
sorry for the let reply
i have submitted the FTP details you asked for

Regards
Goodwin
Goodwin mankomba
·
Sunday, 07 September 2014 00:46
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Goodwin,

I am really sorry for the delay of this reply as it is a weekend for us here. Can you give this a try again now? I have tried clearing the cache and it seems to be working fine now. Not really sure how did you perform the upgrade earlier.
Mark
·
Sunday, 07 September 2014 21:38
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Mark,

i upgraded the site before we moved to the new domain. problems just started after the site was moved to out new domain otherwise thanks for helping out. we are back on track the site is working perfectly with no issue at all.

Regards
Goodwin
Goodwin mankomba
·
Monday, 08 September 2014 03:43
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post