By Yann Anderson on Tuesday, 31 July 2018
Posted in Technical Issues
Likes 0
Views 470
Votes 0
Hello Friends,

As you can see with attached pictures 1.jpg 2.jpg and 3.jpg, I'm not able to create a new group, my site give me an error page.

Do you know why ?

Thank you for your precious help

Best Regards
Hi there,

After hours checking on your site, seems like this issues is caused by those configurations does not saved properly. I have saved this settings http://take.ms/0xnib on your site and it should works as it should now.

Please give it a check and see how it goes.
·
Tuesday, 31 July 2018 14:11
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi Abdul,

Thank you for your precious help!

I have an idea what is the trouble: it's maybee because I recently installed a new editor that you can find here https://www.joomlacontenteditor.net/downloads/editor/category/pro , so, it's maybee possible that when a user install a new default editor, that cause a trouble in EasySocial ?

I remember I had a similar trouble in the past, in a previous ticket, I had a setting not saved properly in the backend, but can't remember if it was related to groups, or album, or another option...

But now, that work, so we can close this ticket

I wish you a wonderful day Abdul !

Best Regards

Yann Anderson
·
Tuesday, 31 July 2018 15:19
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi there,

so, it's maybee possible that when a user install a new default editor, that cause a trouble in EasySocial ?

Seems like i cant replicate them on my end. We will kept looking if we can replicate them or not.

By the way, You are most welcome. Glad to hear that your issue has been resolved now.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding
·
Tuesday, 31 July 2018 15:37
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post