By shekhar borker on Wednesday, 19 April 2017
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Hi,

I tried installing EasySocial to a website other than my licensed one using full installer. The steps I followed were:
1. Downloaded the full package from my stackIdeas dashboard
2. Used Joomla Install option to install the package
3. Stepped successfully through step 1 and 2 of the installation process
4. Chose Install via directory option at step 3

At step 4, the installation process is stuck at extracting component files stage [progress 0%]
See screenshot at http://www.screencast.com/t/zcLR1B7a4

Previously I had tried installing twice:

1. via the launcher package (stuck at step 4 - downloading installation files 0%) and abandoned the process
2. via the full package but with incorrect option of 'install via directory (stuck at step 4 - downloading installation files 0%) and abandoned the process

Could you please advise on how I could get past the installation issue I am currently facing?

Thanks,
Shekhar Borker
Hi there,

It should not be a problems if you are using 'Full' package installations. You can just manually installed them on your backend same as you are installing using launcher.

But, It seems like you are requesting support for otherdomain but your licensed domain is http://www.netwomensworld.com . Please understand that Pro versions only entitles you to support for 1 domain only.

Should you require support for additional domains, please consider upgrading your license to the Unlimited version or purchase an additional subscription for this site

Thanks for your understanding
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Wednesday, 19 April 2017 10:54
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