EasySocial and ConverseKit
By Jean on Thursday, 26 November 2020
Posted in General Issues
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When opening a conversation in notifications ConverseKit wont open. It seams integration is not working.
Also when adding a Menu link it opens conversations in EasySocial and not Conversekit.

Regarding this "New Conversation Layout" menu item, it will not open Conversekit when you click on this menu item, it will redirect to the default Easysocial new conversation layout.

Actually you do not need to create new conversation menu link because the Conversekit bubble icon will appear on all the pages. (screenshot: https://monosnap.com/file/ZoljEYpLRpW2DXuDf4C6te4C0da4hY )

Is there a way that EasySocial opens conversations only in ConverseKit?

Since you already disabled that conversation icon from the notification module, I believe everything will refer to the Conversekit now even you click the conversation button from the user profile page. (screenshot: https://monosnap.com/file/ffGbezk4eFQkT6qSZyICEdqpXZHUiR )
Arlex Wong
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Friday, 27 November 2020 10:11
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Are you referring this button? https://monosnap.com/file/kREApsqyMKUDDoipttUzoGTxpStCPV

If yes, currently that setting only for when the user click the conversation button from their profile or user listing page.
Arlex Wong
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Thursday, 26 November 2020 19:01
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Yes that was what I meant. Also when adding a Menu link it opens conversations in EasySocial and not Conversekit.

Is there a way that EasySocial opens conversations only in ConverseKit?
Jean
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Thursday, 26 November 2020 19:06
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Yes i noticed, thanks for the help
Jean
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Friday, 27 November 2020 15:21
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You are most welcome.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.
Arlex Wong
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Friday, 27 November 2020 15:44
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