By Meagan Hooper on Friday, 14 April 2017
Posted in Technical Issues
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EasySocial is restricting access to content for users who have full permissions. I have attached 2 screen captures showing the problem. In the first you can see that I have an email indicating that someone has made a new post in a group I belong to. The date of the notification is April 12. Yet when I navigate to the group page in EasySocial the system shows the last post as being from 2 weeks ago. I confirmed with another group member that there are numerous posts that are more recent than what I am seeing.

In the second screen capture you can see that when I click on the "View Post" button in the notification message, I get a 'restricted content' error message. This is after I am already logged in and have already been able to access the group page.

screencapture1 http://www.c2-it.com/media/screencapture1.mov
screencapture2 http://www.c2-it.com/media/screencapture2.mov
Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

I've checked in your site, it seems like that story was posted by your site Superadmin, so this story stream will disappeared on the group if the current logged in is registered user.

Because we have a feature to allow admin to configure whether the site Superadmin story post want to allow appear on the group or not. For now, I already help you turn on this setting "Explicitly Display Site Admin’s Story Posting" from backend, your group member should be able to view your story stream now.

Hope this help.
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Saturday, 15 April 2017 08:51
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