Easydiscusss does not load in sometimes. URGENT PLS
By GM on Monday, 15 June 2015
Posted in Technical Issues
Replies 7
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Views 661
Votes 0
Hello,

Easydiscuss latest version was uploaded 2 days back
However - the page often does not load - see screenshot

What i did at my end : I have disabled jotcache to cache in easydiscuss
But somehow the error still occuring and it does not occur in everytime. occur sometimes and goes away.

Just a note Do not reinstall extension - as i have done some minor customization w.r.t noindex and css and adsense ads. Would have to rework on it.

Source code has some discuss loader which finishes on loading.......
Could that be an issue

While i checked source code - it finishes at





<div class="discuss-main-list">

	<div class="tab-content">

		<div class="tab-pane active discussPostsList" data-view="index" data-id="0">

			

			<div class="categoryFilters">

									<div class="discuss-filter mt-20 mr-10">



	<!-- Filter tabs -->

	<ul class="nav nav-tabs">

		<li class="filterItem active" data-filter-tab data-filter-type="allpost">

			<a class="btn-small allPostsFilter" href="javascript:void(0);">

				All			</a>

		</li>



		

		

		

		

		

				<li class="filterItem" data-filter-tab data-filter-type="unanswered">

			<a class="unAnsweredFilter" href="javascript:void(0);">

				Unanswered								<span class="label label-important label-notification">4</span>

							</a>

		</li>

		

	</ul>



	<!-- Sort tabs -->

	<ul class="nav nav-tabs nav-tabs-alt">

		<li class="filterItem secondary-nav active" data-sort-tab data-sort-type="latest">

			<a class="btn-small sortLatest" href="javascript:void(0);">Latest</a>

		</li>

		<li class="filterItem secondary-nav" data-sort-tab data-sort-type="popular">

			<a class="sortPopular" href="javascript:void(0);"  >Popular</a>

		</li>

	</ul>

</div>

							</div>



			<div class="clearfix"></div>



						<ul class="unstyled discuss-list normal clearfix" itemscope itemtype="http://schema.org/ItemList">

				<div class="loading-bar loader" style="display:none;">

					<div class="discuss-loader">Loading...</div>

				</div>



									<li class="postItem">

	<div class="discuss-item  is-recent">



		<div class="discuss-status">

			<i class="icon-ed-featured" rel="ed-tooltip" data-placement="top" data-original-title="Featured"></i>

			<i class="icon-ed-resolved" rel="ed-tooltip" data-placement="top" data-original-title="Resolved"></i>

		</div>



		<div class="discuss-item-left discuss-user discuss-user-role-">



			<a href="/index.php?option=com_easydiscuss&view=profile&id=&Itemid=78" class="" title="Guest">

								<div class="discuss-avatar avatar-medium avatar-circle">



					<img src="http://www.mycarhelpline.com/media/com_easydiscuss/images/default.png" alt="Guest" />
To ADD on
> Only the issue is with front page loading

> Inner pages related to question posted with its answer loads in well
> Ask a Question Page loads well
> Category page loads well

Pls - can you check out on bit priority basis for cause of issue. It has happened more than 7 to 8 times in last 2 days.
GM
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Monday, 15 June 2015 15:22
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Hello Gagan.

I am really because I can't reproduce this issue on your site. I have disable and enable the jotcache plugin. Still cannot reproduce this issue.

I have access this page using chrome, firefox and internet explorer.
Izzan Akmal
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Monday, 15 June 2015 16:14
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@ Izzan

Thats why the screenshot was shared in
Coz - while i check with later on it was working fine. This error is coming up sometimes

Hence - source code when the page was not loading was also shared with
any tips or pointers - what could be failing the front page to load in sometimes ????
GM
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Monday, 15 June 2015 16:18
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Hi Gagan Modi,

Sorry for late reply to this,

I have an ideas for this, because I suspect that sure hitting some php fatal error, can you turn on Error reporting to Maximum and see got any error show out if you can replicate this issues again?

because I already tried to keep on refresh the page, but I'm still can't hitting the error as you mentioned at above.

keep us updated then.
Arlex Wong
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Monday, 15 June 2015 18:50
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Hello Arlex

It happened again., Switched on Error reporting to maximum - but no change
See screenshot with time of 5.38 pm IST - its now 5:43pm

However - at same time - choose incognito mode - chosen firefox and internet explorer - it was all working fine in the browser
Earlier also when issue came in Cleaned Cache of browser, issue went and later on came in - the same browser

The issue only happening with the front Page Loading and post new version update
Am on Joomla 2.5.28 and php 5.4. Also has changed to php 5.4 2 days back after updating easydiscuss to latest version. Both done on same day. is easydiscuss 100% compatible with php 5.4 - as this issue was never there in php 5.3 in previous version
GM
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Monday, 15 June 2015 20:16
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Attaching
GM
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Monday, 15 June 2015 20:17
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Hello Gagan,

I am sorry for the delay of this reply.

We are not entirely sure how to reproduce the issue exactly as everything seems fine from our end, http://screen.stackideas.com/2015-06-16_1604.png . I've keep refreshing the page for the past 15 minutes and I can't seems to reproduce the issue.
is easydiscuss 100% compatible with php 5.4 - as this issue was never there in php 5.3 in previous version

Easydiscuss should work fine in php 5.4 as it working nicely here in my local instance with php 5.5.8.
Ezrul Fazwan
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Tuesday, 16 June 2015 16:06
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