Hello John,

I am really sorry for the delay of this reply as it is a weekend for us here. Can you check and see if the rankings are configured based on the points? In EasyDiscuss, there is 2 ways of generating the user ranks.

1. The first would be by user's post count (which is activated by default).

2. The other method is to assign ranks to users based on their points.

You can find this settings under Settings > General > General features under the "Ranks" section. If it was configured to use ranks by points, have you integrated the points with EasySocial or are these points from EasyDiscuss?

Mark it's the weekend, dude! take some time off bro - this can wait til Monday!!

otherwise, yes - our Rankings are config'd (correctly, on ED Settings) based on Points.

U can see from the attached below a User (Stebbins) with "No Ranking" showing, while they actually have more points than I do yet my Ranking was updated correctly based on points.

* what's interesting here is that it's only those in the Registered Users ACL (Joomla) that are not updating; those with SU, Admin and Publisher ACL (Joomla) all seem to be updating? Don't see how this might be related but it's the only common pattern/theme i can figure right now. I'm sure it is just something as simple as not having something checked off somewhere but i can't seem to track it down

Thanks for understand John Actually today is public holiday for us here

Can you check my attached screenshot below, may i know which page display this? Is it one of the module?

By the way, It would be best if you can provide us with your Joomla backend and FTP access so we can help you check on this quickly?

No worries at all, Arlex - i need to set my Calendar a little more "globally" to make sure I'm aware and respect holiday time elsewhere; we all work too hard/deserve our days off

This can wait until tomorrow enjoy your holiday!

* yes i will turn off my b/end security and provide log-in deets tomorrow; cheers!

Oh WOW I'm an idjiot?!!! I just scrolled up and saw in it's emboldened glory the "It's a Public Holiday" Notice

* how are u guys achieving those header notices btw; module specifically for your own internally designed template or something else? would love to deploy something similar in our own forum.

Enjoy today's Holiday!

Hello John,

We actually wrote a simple script to turn these notices on / off It's a public holiday here in Malaysia as it is Prophet Muhammed's birthday, http://www.officeholidays.com/religious/muslim/muhammads_birthday.php

Can you check my attached screenshot below, may i know which page display this? Is it one of the module?

Hi, Arlex -

I failed to answer your original question on this yesterday, the answer is Yes, it is an ED Module (Module "EasyDiscuss - Welcome" with "Show Ranks" set to "YES")

Hey John,

I did tried my locally, it seems work fine for regular member user, you can take a look of my screenshot below.

It would be best if you can provide us with your Joomla backend and FTP access so I can help you check it now.

Hi, Arlex -

i updated the post with temporary access (username+pwd)

Hm, when I tried to access your backend, it required me to enter username and password, you can check my attached screenshot below.

When I tried to login from your frontend, this is what i hitting :

You are a spammer, hacker or an otherwise machine/person of ill will. Logging of your activity is being provided to the European Cybercrime Centre EC3, US-CERT Incident Reporting System, and the Internet Crime Complaint Center (IC3)

Can you help? This is my current IP address : 61.6.13.101