By BHC on Friday, 23 October 2015
Posted in Technical Issues
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Hi all,

Using the easydiscuss module across my site (using 2 templates from gavick) and running into a few issues:

1. the module works perfectly ONLY in the section of my site allocated to the EasyDiscuss component eg: http://www.mysite.com/ask/latest

2. the module does not work on any other section of my site e.g.

Home Page (gavick.com news template) - not working
Blog section (gavick.com writer template) - not working

When I click on the ask a question button in these sections a couple of things can happen:

Home page section - the screen refreshes with no change but with this url in the menu bar: http://www.mysite.com/discuss/ask?category=0

or

Blog section - The question input fields appear as one would expect but when I input a question and submit the question does not go through and I end up in what looks like the Easydiscuss section of my site but with the wrong url in the menu bar -http://www.mysite.com/Blogs/categories/questions - this should be http://www.mysite.com/ask/latest, and incorrect modules in the sidebar area.

Appreciate your help!
Hey there,

I am sorry for the delay of this reply,

It seems like you didn't set properly for the Easydiscuss routing behaviour, after I set to use menu item id - 1200 (EasyDiscuss frontpage menu item) and purge all the Easydiscuss SEF URL from SH404sef, it work fine now, can you give it a try now?
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Tuesday, 27 October 2015 10:31
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Hey BHC,

Can you assign you provided that user account to have superadmin privileges so that I can take a look of your extension module current version and your site global configuration SEF settings?

And can you provide us with your FTP access so I can troubleshoot on this issue?
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Friday, 23 October 2015 23:38
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Hi Arlex and thanks for replying.

I have set you up with superadmin privileges on the original username and password I gave you. Also have set up an ftp account, this was a little tricky as I am not exactly a Joomla expert but it looks to be working.

FTP details attached, appreciate your assistance.
BHC
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Monday, 26 October 2015 23:42
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Hi Arlex this seems to be working very well - thank you very much!
BHC
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Tuesday, 27 October 2015 22:19
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Thanks for updating BHC, glad that your issues are resolved now
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Tuesday, 27 October 2015 22:24
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