EasyDiscuss Message Feature
By Kevin Burk on Monday, 22 January 2018
Posted in Technical Issues
Replies 9
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The "message" feature doesn't seem to do anything. How is it supposed to work? Does it require that eMail be enabled?

I'd like a way to send direct messages to users on the board, and I'm able to send messages, but no one receives them. I looked in the settings but couldn't find anything that seemed to relate to this feature.
Hi Kevin,

I could not reproduce this issue locally.

It looks like I do not have super user access to the backend to test the issue on your site(http://take.ms/HG1zf).

Please advice. Thanks.
Raymond
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Monday, 22 January 2018 10:51
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Restored superuser access.
Please restrict all activity to the "DRAFT" categories. Do not read or post anything in the Hero's Journey forums.
Kevin Burk
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Monday, 22 January 2018 22:45
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Hey Kevin,

I tried to access your site but don't seem to see any message buttons and upon looking at your settings, it looks like the message button in the toolbar has been explicitly disabled. Were you referring to http://take.ms/mAWx1 ?
Mark
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Tuesday, 23 January 2018 01:29
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No. I'm talking about this:

I don't see where there is a toolbar message button to be enabled or disabled. I can't find that in the settings.
Kevin Burk
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Tuesday, 23 January 2018 02:11
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Hey Kevin,

For users to access their messages, you have to enable the conversation button in the toolbar.

Currently these settings on your site is preventing the button from being shown.

1. Settings>Layout>Toolbar>Show Conversations http://take.ms/NjYdF
2. ACL>usergroup>Profile>Allow Private Message http://take.ms/Ml9E5
Raymond
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Tuesday, 23 January 2018 13:39
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Thank you.

Why are "Messages" called "conversations" in the toolbar? That's extremely confusing.
The ACL was set correctly ("Registered" users have no permission on the board, but other groups do). Once I put the button back in the toolbar, the messages were there.
Kevin Burk
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Wednesday, 24 January 2018 10:06
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Hey Kevin,

You're most welcome.
Why are "Messages" called "conversations" in the toolbar? That's extremely confusing.
You do have a point here. Perhaps we can change the wording of the ACL from "Allow Private Message" to "Allow Conversations".
Raymond
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Wednesday, 24 January 2018 10:30
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My suggestion would be the reverse. I don't know what you mean by "conversations" but I'm quite aware of what private messages are. I think most people probably see this as a Private Message feature.
Kevin Burk
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Wednesday, 24 January 2018 10:37
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Hey Kevin,

'Conversations' basically mean the messages sent back and forth between 2 participants. When we send a user a private message, it actually starts a conversation(http://take.ms/2JIeh).
Raymond
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Wednesday, 24 January 2018 10:46
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