By VENIT Solutions on Tuesday, 26 January 2016
Posted in Technical Issues
Replies 5
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Hello,
EasyDiscuss is not working again. It was working fine last week. Not sure what changed. I am now getting a blank screen.

http://www.onlyerp.com/discussion.html

Please advise.
Hey there,

Did you recently changed the site template or altered anything on your Joomla template? It seems like the "component" isn't being rendered and this is why EasyDiscuss isn't displayed on the screen. When I tried switching the default template, the component is being rendered correctly.
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Wednesday, 27 January 2016 12:35
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Site template is always same. I just disabled some plugins.. i tried adding CDN and JCH optimize but that did not work .. so I disabled those plugins..

Currently discussions on my site is not working.

Thanks
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Wednesday, 27 January 2016 22:21
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Hi,

Can you try enable back the plugins which you have disabled before, clean the site cache and try this again. If this issue is still persist, perhaps you can consult this issue with this template developer because i’ve tried change the template, and EasyDiscuss is loaded without issue in other template. Please do update me back on this issue.

Please advise.
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Thursday, 28 January 2016 12:28
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When you said you changed the template .. what did you do and what did you change it to...

Thanks
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Friday, 29 January 2016 02:26
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Hi Venit,

Muhammad said by changed template is he changed to another template instead of current template and he found out that EasyDiscuss is loaded without issue in the template. So, our suggestion is perhaps you can consult this issue with this template developer.

Regards,
Zue
Zue
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Friday, 29 January 2016 13:45
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