By Mel on Friday, 04 May 2018
Posted in General Issues
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Hi,
how do we get EasyDiscuss to correctly display the EasySocial avatars for users? I have set EasySocial as the integration in the administration settings for EasySocial. When I click on a user's avatar or link via EasyDiscuss i.e. in the Leaderboard, the links are broken. In addition, the users avatar is not being picked up (just the default one).

Kind regards

Mel
Hey Mel,

I am able to access now.

These are the steps I used to allow the user profile in EasySocial to load properly(http://take.ms/5bH7j).

Basically set profile picture integration to use ES under ED's Settings>Layout>Avatars>Integrations section and after that, set ES dashboard menu item to 'public'.

The reason 'registered' access is not working for me is because super users are not a part of the 'registered' access level as you can see here(http://take.ms/6sLez).

If you want to allow super users access 'Registered' access level items, you have to include super users under that access level in joomla.
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Friday, 04 May 2018 17:33
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Hi Mel,

I could not reproduce this issue on my local instance: http://take.ms/hl6cv

Can you provide us your backend url access so I can try this and investigate directly on your site?
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Friday, 04 May 2018 16:45
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Hi Raymond,

site access is already available. I have just changed the password in case it was different. It is under site details on here. If it doesn't give access then it is akeeba admin tools and I will need to add your ip address.

Mel
Mel
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Friday, 04 May 2018 16:52
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Hey Mel,

Currently we cannot access the backend because the backend url is redirecting us to the frontend.

This is our current IP: 219.92.68.255
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Friday, 04 May 2018 16:57
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Hi Raymond,

I have added the IP now so you should be able to go in
Mel
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Friday, 04 May 2018 17:12
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Raymond thank you!

They are now integrated following your instructions.
Should all Joomla groups have Registered access in addition to their own group access? I have never thought of this
Mel
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Friday, 04 May 2018 18:01
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You're most welcome Mel.

Not sure what you mean by Joomla groups having registered access.

Access levels are basically separate the levels of access of Joomla user groups where each level may have multiple groups.

When you select an access level under a plugin/module/menu item, this means only user groups under this access level can access them.
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Friday, 04 May 2018 18:16
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