By Mario.Hamel on Monday, 25 December 2017
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Hello

I can not update my existing "EasyDiscuss Community 4.0.14 under the Joomla Version 3.8.3 on the current version 4.0.20 Where is the problem? Or can you do it better?

Best regards
Mario Hamel, Hamburg, DE
Hey Mario,

I am really sorry for the delay of this reply as it is actually a public day off for us here. Sure, we could update EasyDiscuss for you on the site. Is it okay for us to perform the upgrade for you? Let us know and we'll update it for you.
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Monday, 25 December 2017 22:24
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Hello,

it's ok if you do the EasyDiscuss upgrade.

Thank you
Mario, Hamburg, DE
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Tuesday, 26 December 2017 02:19
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Hi there,

I have upgraded them for you to it latest version. By the way, may i know how exactly you tried to upgrade your Easydiscuss? Is it you upgrading them using our launcher? And is there are any error shown on your end?

Please advice.
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Tuesday, 26 December 2017 10:42
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Hello Warith,

I looked at the Easydiscuss installation in the backend.
I can work as Superadmin on the Easydiscuss panel no settings or posts.

If I move the mouse over the links there is no reaction.
We can not use the installation like this.

We are forced to reinstall our old backup.

As browser, we use Google Chrome version 63.0.3239.108.

Best regards
Mario Hamel, Hamburg, DE
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Wednesday, 27 December 2017 03:53
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Hi there,

I believe that might be you browser have cache them as on my end, it is showing correctly as you can see here http://take.ms/aE6YG. Maybe you can try to clear your browser and site cache and see how it goes.

Please advice.
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Wednesday, 27 December 2017 10:08
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