EasyBlog Toolbar Disappeared
By Brianne Binelli on Saturday, 03 June 2017
Posted in General Issues
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Hi there:

We are testing EasyBlog in our internal test environment before pushing it to our production server.

We seem to have an issue with our toolbar which was displaying up until today; it has disappeared.
It is activate - see screenshot.

Is there a setting that may have turned it off for the general public? We are not using any themes and did not touch any files or CSS.

Please advise,

Brianne
Hi there,

Maybe you can check on ACL settings as shown http://take.ms/zvYQZ and see how it goes.

If problems still persist, it would be best if you can provide us with your backend and FTP access for further check on this issues.
Abdul Warith Norudin
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Saturday, 03 June 2017 06:09
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Hi Abdul:

Thank you for your reply.

We are testing this internally first before we push it to the general public so we would not be able to grant you access.

We don't see the toolbar under the ACL options as your screenshot shows - see mine.

Thank you,

Brianne
Brianne Binelli
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Monday, 05 June 2017 23:52
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HI there,

May i know what version you are using? As those setting are added on our latest version that is on 5.1.x. If latest version, it would be best if you can provide us with your backend access for further check on this issues.

Please advice
Abdul Warith Norudin
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Tuesday, 06 June 2017 10:27
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Good morning Abdul:

We are running 5.1.8 -see attached

Would uninstalling and reinstalling the plugin help? Will we lose all our posts?

Thank you,

Brianne
Brianne Binelli
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Tuesday, 06 June 2017 19:52
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Regarding uninstall and reinstall method it will not lose your existing blog post.

Actually that was known issue, can you try download my attached file and replace into this -> JoomlaFolder/administrator/components/com_easyblog/views/acls/view.html.php

Then make sure your "access toolbar" ACL is enabled by public/guest user group from backend > Easyblog > ACL > public/guest user group > profile > access toolbar - YES > resave the setting again.

Hope this will help.
Arlex Wong
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Tuesday, 06 June 2017 23:45
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Hi Arlex:

We uploaded your file and it did not work.

We did however find that we have two blog menu items. One was no longer published (it was our old blog).
I deleted this one and emptied the trash and it worked.

I can see the Toolbar in the ACL and on the front of the blog.

Thank you,

Brianne
Brianne Binelli
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Wednesday, 07 June 2017 01:44
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HI there,

May i know whether your issues already solved or not? Is it still shown for your guest? If yes, maybe you can try to disable that option for 'Public' user group and see how it goes.

If still persist, it would be best if you can provide us with your backend and FTP access for further check on this issues
Abdul Warith Norudin
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Wednesday, 07 June 2017 09:56
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Everything looks good Abdul.

Thank you,

Brianne
Brianne Binelli
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Wednesday, 07 June 2017 19:58
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
Abdul Warith Norudin
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Wednesday, 07 June 2017 20:13
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