Easyblog subscribe module is showing a white box in some situations
By Teleperformance Germany S.à.r.l. & Co. KG on Saturday, 22 April 2017
Posted in Technical Issues
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I´m using the Easyblog Subscribe module. When I view a category it is showing the "Subscribe to this category" button as expected. However when I view an article it is showing a white empty box.

Is that an template issue or a module issue? For me it looks like a template issue as no HTML code is shown only the code from the template which generates the box. But if you could double check that, this would be great.

By the way is there a workaround to hide this box when an easyblog item is shown?
Hello,

Is it possible for you to edit your post and include the demo / staging site's access and steps to reproduce this issue? I can't seem to replicate this problem on my end
Mark
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Saturday, 22 April 2017 04:06
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Sure, i updated the infos. You should be able to check the demo / staging site now.
Teleperformance Germany S.à.r.l. & Co. KG
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Saturday, 22 April 2017 05:51
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Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

It seems like that is your current template issue, because Easyblog subscribe module only will appear on Easyblog categories page if you set "subscription type" to 'categories'.

I suspect the template didn't check properly if the module didn't pass any content on the page, it shouldn't generate this item on the page.


<div class="uk-panel uk-panel-box"></div>


Can you consult with your template provider regarding this and see how it goes?
Arlex Wong
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Saturday, 22 April 2017 12:41
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yes I will do that.
Teleperformance Germany S.à.r.l. & Co. KG
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Monday, 24 April 2017 15:01
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Thanks, if you still have issues, please do start a new ticket.
Mark
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Monday, 24 April 2017 15:28
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