EasyBlog stuck on checking update information
By Juan Manuel Reina Gil on Saturday, 10 September 2016
Posted in Technical Issues
Likes 0
Views 315
Votes 0
Hi there!

I have been unable to update Easyblog as usual as it seems to be impossible for the extension to collect data from your servers. This has been on for a month or so.

I tried reinstalling the whole extension with no results. Cleared the cache and fixing updates sites rendered the same results.

Any help?

Kind regards
Hey Juan,

I am really sorry for the delay of this reply as it is a public holidays for us here.

Actually that was known issue when that is SSL site, I already applied some fix in your site follow this thread instruction, it should appear the versioning now.

http://stackideas.com/forums/fixes-for-all-our-products-version-not-reflecting-at-backend
Arlex Wong
·
Monday, 12 September 2016 11:33
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Juan,

You will need to copy the API key and set it under Settings > System . Once you save the settings, you are good to go.
Mark
·
Saturday, 10 September 2016 22:32
·
0 Likes
·
0 Votes
·
0 Comments
·
I have the same problem across all applications and API key is set
William Hawthorne
·
Sunday, 11 September 2016 07:21
·
0 Likes
·
0 Votes
·
0 Comments
·
Hey William,

I am really sorry for the delay of this reply as it is a weekend for us here.

Perhaps you can start a new thread and provide us with your Joomla backend and FTP access so we can better have a check?
Arlex Wong
·
Sunday, 11 September 2016 10:17
·
0 Likes
·
0 Votes
·
0 Comments
·
I am afraid that the API key is correct.

Any more ideas?
Juan Manuel Reina Gil
·
Monday, 12 September 2016 03:48
·
0 Likes
·
0 Votes
·
0 Comments
·
Arlex Wong wrote:

Hey William,

I am really sorry for the delay of this reply as it is a weekend for us here.

Perhaps you can start a new thread and provide us with your Joomla backend and FTP access so we can better have a check?


All is working well now thank you
William Hawthorne
·
Monday, 12 September 2016 12:45
·
0 Likes
·
0 Votes
·
0 Comments
·
You're welcome William
Arlex Wong
·
Monday, 12 September 2016 12:53
·
0 Likes
·
0 Votes
·
0 Comments
·
Thank you so much Arlex!
Juan Manuel Reina Gil
·
Tuesday, 13 September 2016 15:40
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
Arlex Wong
·
Tuesday, 13 September 2016 15:46
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post