Hi John,

I am sorry for the late reply for this. I tried to access your site, but the Authentication was required (http://screencast.com/t/b2erVAQPbp2). I am missing something? Can you please advise?

See additional information added to original ticket.
I tried it on a second computer and on my tablet and I could login with information provided.

Is it possible I need to add your IP address in the Cloudflare whitelist to allow you access to the backend? If so, can you email it to me? Perhaps that's why you can't login.

I am sorry for the delay of this reply,

We are still investigate on this "Authentication Required" pop up issus when open gallery block post, may i know did you have consult with your webhosting provider regarding this?

Since you have this Authentication required access, I believe it coming from your server.

By the way, I've tried to access this following image URL
https://www.torontohiking.com/tohi_test/images/easyblog_articles/21/b2ap3_medium_20080801_19.jpg

But I hitting this :

CURL error: Operation timed out after 20000 milliseconds with 0 bytes received

Reference link : http://stackoverflow.com/questions/4858104/how-to-remove-curl-time-limit-in-php

I do not know is it related this issue or not, can you provide us with your FTP access again? because I've tried to connect your FTP server, I hitting following error :

Error:	Connection timed out

Error:	Could not connect to server

At the same time, can you consult with your webhosting provider regarding this as well?

My host says:

Hello,

This issue sounds like somewhere in the code for torontohiking.com there is a hardcoded call to the tohi_test directory. As this is most likely a coding issue our support for a resolution will be limited. Going to the page itself and looking at the code for the image directory gives me this:

https://www.torontohiking.com/tohi_test/images/easyblog_articles/21/b2ap3_medium_20080728_01.jpg

Somewhere in your code for the blog it is still calling to the tohi_test directory for certain images. I would recommend checking over your image links in the code.

Beau L.
ServInt MST

So tomorrow I'll try to redo the albums and make sure the images are in /tohi and not /tohi_test. This should have happened when I moved the development site over to the live site, I'd have thought.

Hi John,

Alright, we will wait for your update!

I have no idea why EasyBlog was linking to my previous development site for the two Easyblog galleries. So I renamed all of the slides with a "B" at the end of the slide name and then built a new gallery block beneath the original in each case. The new block was linking properly so I deleted the original block in both cases. Now it seems fine.

I am still concerned whether or not you can login to the backend of my site or is Cloudflare blocking this?? Can you please let me know. It's important that you be able to login. Thanks again.

Thanks for getting back to us that was working fine now.

By the way, I can access in your backend without anything blocking me.

Good to know. Thanks for the info.

Hi there,

You are most welcome..

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.