Hey there,

May i know what is the issue you facing right now?

By the way, can you try download my attached file and replace into JoomlaFolder\modules\mod_easyblogshowcase\mod_easyblogshowcase.xml and see how it goes?

Hi,
thank you for your answer!
If I am not mistaken, I did not find your attached file?


Best regards,
Richard

hey there,

I already move your site details into first post site details area, because other can view your site details if you just put in your reply area.

By the way, It seems like you only provide us with your Joomla backend access instead of FTP access so I unable to replace the file through your Joomla backend.

Sorry, I missed up my attached file, can you try download my attached file and replace to JoomlaFolder\modules\mod_easyblogshowcase\mod_easyblogshowcase.xml and see how it goes?

Thanks!
I installed the xml file, but the display does not improve.

I suspect your current issue is because conflict with rokbox plugin, you can refer on this documentation : http://stackideas.com/docs/easyblog/administrators/troubleshooting/conflicts-with-rokbox

Perhaps you can try follow the guideline how to fix that, or please provide us with your FTP access so we can troubleshoot on this issue.

I have follow the guideline, but the result is not better

Provided FTP access.

Hm, something is strange.

May i know do you familiar with your current template (Rt_callisto)?

Is it can remove the cache from the template then recompile again and see is it help?

keep us updated then.

Sorry, I made a cache clear and a recompilation of the css of the template, but that unfortunately changed nothing :-(

Hi Richard,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.