Easyblog Media Manager stopped working - unusable
By Ronald van der Plaat on Wednesday, 29 April 2015
Posted in Technical Issues
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I have been using easy blog for 6 months without issue. Suddenly the media manager and select blog image has stopped working. It hangs on configuration after clicking media manager. See image

I have tried updating joomla, updating easy blog, cloning the site to a different server without succsess. I have spent some time going through the support foum and could not find a solution that worked.

Please help thank you

PHP Version 5.3.21
Joomla! Version Joomla! 3.4.1
EasyBlog 3.9.22295

http://oasislawns.com.au/lawn-care/oasis-lawns-blog
Hi Ronald,

I'm really sorry for that causing you inconvenience on this,

As for the issues is actually because your hosting provider has magic_quotes_gpc enabled on your site. Joomla 3.x requires that magic_quotes_gpc to be disabled as stated in their requirements at http://www.joomla.org/technical-requirements.html .

By the way, I already help you solved it. What i did is put this information override on your JoomlaFolder/php.ini file


magic_quotes_gpc = Off

magic_quotes_runtime = Off

magic_quotes_sybase = Off


Can you give it try again?
Arlex Wong
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Thursday, 30 April 2015 13:38
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Hello Ronald van der Plaat,

I can't reproduce the issue.
http://screencast.com/t/qiXFqfDELIt
Do you mind sharing us your FTP, Backend credentials at Site Details: ?
You credentials are always well kept within your hands if you felt uncomfortable.
Ethan Quek
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Wednesday, 29 April 2015 11:08
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How to I share ftp and login details? I cant post them on a forum?
Ronald van der Plaat
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Wednesday, 29 April 2015 14:36
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Hello Ronald,

You can post the information under the Site Details tab below the reply form. No one can see the information except for the Stackideas team
Ezrul Fazwan
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Wednesday, 29 April 2015 15:50
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Site Details have been posted
Ronald van der Plaat
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Thursday, 30 April 2015 08:40
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Hello Ronald,

It seems like some of the rules in your htaccess file is causing the issue. I've renamed the .htaccess file and the media manager is working fine now. Please have a look
Ezrul Fazwan
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Thursday, 30 April 2015 11:11
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Not fixed:

It was the default Joomla .htacess file, by removing the .htaccess file you broke the site url rewrite which stopped the site from working

I have uploaded the default joomla htaccess.txt file and renamed it to .htaccess

In the front end when I edit a listing and click choose blog image or media manage it is still not working, please help

see image, it does not get past this part
Ronald van der Plaat
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Thursday, 30 April 2015 13:14
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Thank you for your fast replies Much appreciated

So the below was the issue, this will help with other installs.

magic_quotes_gpc = Off
magic_quotes_runtime = Off
magic_quotes_sybase = Off

That seemed to have fixed the issue, Thank you so much for your fast support
Ronald van der Plaat
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Thursday, 30 April 2015 13:45
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Hello Ronald,

Thanks for the updates. Glad that your issue has been resolved now
Ezrul Fazwan
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Thursday, 30 April 2015 14:09
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