By Warren Nyuli on Tuesday, 18 March 2014
Posted in Technical Issues
Replies 5
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Hi,

When I try the media manager I get "Unable to get file list from server" with a Try Again Button.

When I choose Upload a media from my computer and drag a photo to the manager it
does upload, I checked the server, it is there. It just won't allow me to use it or show
me it.

I am NOT using admintools.

I am using a Windows Server with Apache.

I have turned off every possible plugin and it still doesn't work. I get the popup media manager,
and that error in the middle.

Any suggestions on what to try? I tried in various browsers also. Is there certain
apache, or php settings that are required for this?

Warren

PHP 5.5.5
Apache 2.4.6
Joomla 3.2.3
Hello Warren,

Can you provide us your backend and FTP access so we can have a better look on your issue here? Please advise.
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Tuesday, 18 March 2014 12:21
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OK.
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Wednesday, 19 March 2014 02:52
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Well I played around with some plugins and such and I'm not sure what did it but it is now working.

I can create folders, upload pictures, choose them, etc.

One last question, if I choose Select Blog Image to the right of the blog title, it pops up media manager
which contains "My Media" & "Shared Media".

If I click on Media Manager at the top of the screen to the far left on the Publish Now row,
it pops up Media Manager and I get "My Media" & "Shared Media" & my Jomsocial "My Albums".

Any reason why "My Albums" doesn't show on the Select Blog Image Media Manager?

Thanks,

Warren
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Wednesday, 19 March 2014 05:52
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Hello Warren,

Sorry for the late reply. It is on purpose because of some incompatibility issues. Sorry for this inconvenience cause.
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Thursday, 20 March 2014 15:28
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Hello Warren,

Sorry but I think I need to elaborate more on Nik's reply earlier. The reasonasyso that we do not allow you to select your existing photos from JomSocial to be used as a blog image is because we are unable to get images from JomSocial and crop it according to it's sizes because there are times where photos are stored on Amazon.
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Saturday, 22 March 2014 16:57
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