By Bob Sprague on Friday, 21 April 2017
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I am longtime EB user using 5.1.2. I was prompted today by Joomla Update to install EB 5.1.3. Result: a damaged database, and a downed site. To restore my site, my host renamed my EB administrator and component files, removing them from the database.

Now I am trying to restore EM and can't. I get through the initial full install, but at the next step, I'm told there is no such EB component. Can you help with a basic reinstall?

After that, I will try to hook up with the saved database (filed from 2012).
Hi Bob Sprague,

I am really sorry for the delay of this reply due to our timezone differences.

Regarding your issue, I've successfully upgraded your EasyBlog to latest version of 5.1.3. Please see http://take.ms/DYdL8
Please verify again.

I apologise for any inconvenience that may have caused you.

Hope this help and have a nice day.
Sam
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Friday, 21 April 2017 11:44
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Mah-velous, EB support, just mah-velous! All has returned now.

Bob
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Friday, 21 April 2017 20:17
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Thanks for updating Bob, glad that your issues are resolved now. By the way, I have also helped you to update to 5.1.4 as we have applied some urgent fixes for 5.1.3
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Friday, 21 April 2017 22:59
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Thank much, Mark. I was prompted earlier today about that update, and I did not do it, fearing what occurred to my site yesterday.

Bob
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Friday, 21 April 2017 23:04
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No problem Bob, don't worry, after 5.1.4 everything should be alright
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Friday, 21 April 2017 23:05
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