By Louise Holmes on Monday, 03 December 2018
Posted in Technical Issues
Likes 0
Views 582
Votes 0
Hi,

We have a page on our site that uses the 'EasyBlog - Image Wall Module' to display blog entries. Over the last few days, this page has been failing to load anything - completely blank page, no HTML source code loaded, no error messages in the server logs.

We have found that disabling this 'EasyBlog - Image Wall Module' module allows the page to load perfectly again. If we re-enable the module, the page fails to load!

Easyblog has been updated to the latest version, as has Joomla - but this makes no difference.

Any idea what's gone wrong?

Many thanks!
Hey there,

At first, I am able to replicate what you mentioned, but when I turned on your debug system and set to error reporting to maximum to see what error message will it gave, it seems that https://edcentral.uk/dashboard is working fine with EasyBlog - Image Wall Module turned on.

When I turned off back your debug system and set to error reporting to system default, it seems that https://edcentral.uk/dashboard is also working fine with EasyBlog - Image Wall Module turned on.

Can you have a try and see how it goes?
·
Monday, 03 December 2018 10:43
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi Irwin,

That is really unusual - it's working fine for me now too. Did you change anything other than the error reporting level to make this work? Something must have changed.

Many thanks!
·
Tuesday, 04 December 2018 01:53
·
0 Likes
·
0 Votes
·
0 Comments
·
Hey there,

We didn't change anything.
·
Tuesday, 04 December 2018 10:19
·
0 Likes
·
0 Votes
·
0 Comments
·
Thanks for letting me know. And thanks for your help!

Best wishes!
·
Wednesday, 05 December 2018 03:38
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi there,

You are most welcome.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.
·
Wednesday, 05 December 2018 10:15
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post