Easyblog error
By Leandre du plessis on Wednesday, 03 May 2017
Posted in General Issues
Replies 9
Likes 0
Views 582
Votes 0
Good day,

I need help with an error on easy blog. Older blog posts gives the following error every time I make changes and update. It then doesn't save my changes. Error: Unexpected token < in JSON at position 0

Please assist!
HI there,

After checking on your site, it seems that currently, 'Multibyte String (mbstring) Enabled' is not enabled on your site and it is needed for Easyblog to use that function when using 'built-in composer' more specifically, use blocks on the post. And it seems, on older version blog's post, you are using blocks and on newer version blog's post, you didn't us 'built-in composer' and that why you didnt hit any JSON error.

By the way, can you consult with your web server provider regarding this issues and see how it goes. Ask them to enable them first and try to re-update them again.

Please advice.
Abdul Warith Norudin
·
Thursday, 04 May 2017 19:31
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello Leandre,

Is it possible for you to provide us with the back end and FTP access to your site to check on this issue? You may store your site access at http://stackideas.com/dashboard/site so you don't have to provide these information all the time
Mark
·
Wednesday, 03 May 2017 21:18
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi Mark,

I updated the details to log in to the administrator side of the website... do you need cpanel access as well?
Leandre du plessis
·
Thursday, 04 May 2017 15:23
·
0 Likes
·
0 Votes
·
0 Comments
·
Yes, we need your Cpanel access as well.

But it seems like you provided your Joomla backend and FTP access no longer work, can you check again?
Arlex Wong
·
Thursday, 04 May 2017 17:10
·
0 Likes
·
0 Votes
·
0 Comments
·
Sorrt about that! We moved to domains, I updated the details you are welcome to log in to their client zone.

Go to web hosting
click manage web hosting on the right
Click the blue manage button
Click on cpanel login
Leandre du plessis
·
Thursday, 04 May 2017 17:21
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi there,

Thanks for those explanation, we can access your CPanel now.

But it seems that i cant access your backend as you can see here http://take.ms/XNVHT. Please advice.
Abdul Warith Norudin
·
Thursday, 04 May 2017 18:31
·
0 Likes
·
0 Votes
·
0 Comments
·
That is strange, I just typed the password again.... Purpleroger!88 please try again
Leandre du plessis
·
Thursday, 04 May 2017 18:42
·
0 Likes
·
0 Votes
·
0 Comments
·
Thank you very much! I will follow up with the web developer.

Kind regards,
Leandre
Leandre du plessis
·
Thursday, 04 May 2017 22:46
·
0 Likes
·
0 Votes
·
0 Comments
·
You are most welcome Leandre
Mark
·
Thursday, 04 May 2017 22:55
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post