By Chris Moggia on Friday, 02 October 2015
Posted in Technical Issues
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Easyblog Category avatars won't save. Up-to-date apps and joomla, and GD library installed, etc. Uploading other images to easyblog works, and it accepts the upload image, but simply won't save it or display it.
Hello Chris,

I've checked your site and found out that the issue is because the tmp file uploaded is missing. Then, I check your php.ini and saw this:
upload_tmp_dir = "/../../public_../../tmp". I've temporary comment it and the upload avatar is working fine.
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Friday, 02 October 2015 17:43
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Hello Chris,

I've tried to replicate your issue in my local and I am facing no issue in saving avatar for category. Can you provide us your backend and FTP access so we can have a better look on your issue here?
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Friday, 02 October 2015 12:24
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Here's the info
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Friday, 02 October 2015 12:32
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Hello Chris,

Can you point us the correct FTP folder. I've made a change in one of your files and it does nothing. Guess I am in the wrong FTP folder.
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Friday, 02 October 2015 13:01
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public_html/ds9
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Friday, 02 October 2015 13:03
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Hello Chris,

I'm sorry but this is what I see when accessing your FTP: http://screencast.com/t/WrQXzpduuu
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Friday, 02 October 2015 15:20
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Hi Nick. So sorry, that was an older ftp account I was using last year when debugging a different issue!
Please try the new one below
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Friday, 02 October 2015 16:16
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Hi NIck. You are amazing. This is outstanding customer service and support. Thank you very much!
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Friday, 02 October 2015 22:01
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Thanks for updating, glad that your issues are resolved now
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Saturday, 03 October 2015 16:44
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