By Phivos on Tuesday, 20 October 2015
Posted in General Issues
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Hi there,

we just moved our site to a new host (cloudaccess.net) and we face some issues that we cannot find a solution.

1. We cannot create a post from the front end through EasyBlog. We select the "blank template" but nothing happens. It is like the page stacks there.

2. The blogs in the category listings break. These are not displayed in the correct order and next to each other. Please see the below links:
http://penaltara.com/blog
http://penaltara.com/2015-07-11-07-29-21

3. The social media buttons are not displayed correctly at the end of the post as per the below link:
http://penaltara.com/2015-07-11-07-29-21/test-article-20

4. The rate "stars" are not displayed correctly at the end of the post as per the below link:
http://penaltara.com/2015-07-11-07-29-21/test-article-20

5. When we go to upload a picture for a post from the back end, many terms are not displayed correctly as per the attached photo. We can not check if the same happens on the front end because we do not have access to it as per point 1 above.

Please let us know if we can resolve some of these issues by ourselves and what might have caused these problems.

Regards,
Hey Phivos,

I am really sorry for the delay of this reply,

Perhaps you can follow my instruction and see is it work for you?
#1. Let say I already created a new template : http://screencast.com/t/lsGYShIuf
#2. Go to your database find this table #__easyblog_post_templates
#3. Check the `screenshot` column and see which you would like to modify
#4. After you confirmed, you have move you custom template image file into JoomlaFolder/components/com_easyblog/assets/images/..
#5. Then update your custom template location path into `screenshot` columns, screenshot : http://screencast.com/t/eOR0wxdwe

My result : http://screencast.com/t/5UDbRhIyMAdC

Hope this help.
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Wednesday, 21 October 2015 20:35
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I include in the secure area the details needed.
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Tuesday, 20 October 2015 04:26
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Hello Phivos,

1. We cannot create a post from the front end through EasyBlog. We select the "blank template" but nothing happens. It is like the page stacks there.
I've checked your site and seems like you have this plugin that control js script. And I can see that Easyblog script has been removed: http://screencast.com/t/T4oJYpnI I've added that file in Ignore Scripts list in this plugin: System - jQuery Easy. Please verify this.

2. The blogs in the category listings break. These are not displayed in the correct order and next to each other. Please see the below links:
http://penaltara.com/blog
http://penaltara.com/2015-07-11-07-29-21

May I know which listing is breaking? I've checked your site and the listing is looking fine to me.

3. The social media buttons are not displayed correctly at the end of the post as per the below link:
http://penaltara.com/2015-07-11-07-29-21/test-article-20

Please add this CSS code into your template css file:

.eb-share-twitter {
padding-left: 84px;
}


As for the linkedin social button, I believe the System - jQuery Easy that cause the issue. I've temporary disabled the plugin and the linkedin button appear. I've re-enabled back the plugin. If you want to test this, you can try to disable it.

4. The rate "stars" are not displayed correctly at the end of the post as per the below link:
http://penaltara.com/2015-07-11-07-29-21/test-article-20

I believe this has been fixed when I added the EB5 js file to the Ignore Scripts list.

5. When we go to upload a picture for a post from the back end, many terms are not displayed correctly as per the attached photo. We can not check if the same happens on the front end because we do not have access to it as per point 1 above.
I've fixed it for you. Please have a look.
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Tuesday, 20 October 2015 12:55
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Dear Nick,

Thank you for the prompt reply. The points 1, 2, 4 and 5 are fixed. It seems that point 2 related to the jquery incompatibility as well, therefore, it was fixed together with the other issues.


With regards to the social media buttons (point 3), we included the CSS code provided in the "style.min.css" in the following path and everything works perfect.
/httpdocs/components/com_easyblog/themes/nickel/styles

But, in order not to lose this correction upon the next EasySocial upgrade we would like to include this CSS code in the custom.css instead. Where is the EasyBlog custom.css included?



In addition, a small problem that we face for some time now and this is a good opportunity to raise it is that in order to translate the names of the Easyblog templates we had to copy the original templates that were in English and rename the new template - because there was no option to rename the English templates i.e. "blank template". By doing that we lost the pictures displayed for each template in the front end as per the attached photo. How can we assign the same photos back to the new translated templates?

If this is a hussle, in case there is a way to translate the names of the original EasyBlog templates please let us know in order to translate them and delete the new ones - i.e. keeping like that the original templates that have their own pictures assigned to them. We kept the original templates just for now these are unpublished.

Regards,
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Wednesday, 21 October 2015 02:08
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Hello Phivos,

You might want to add the custom css to your template css instead. As for the picture of post template, I'm sorry but currently there is no setting to do so. However, you can manually add them in database. If you go to table #_easyblog_post_templates, you can see the column screenshot. You can just follow how the other template set the path there.
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Wednesday, 21 October 2015 10:55
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Dear Nick,

Thanks for the prompt reply.

Sorry we did not understand your last reply. In order to see the path of the original template we have to go to the joomla back end #_easyblog_post_templates and find the column "screenshot", is that correct? Because we cannot see such a column there.

Regards,
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Wednesday, 21 October 2015 12:47
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Dear Arlex,

You made everything clear. Thank you!

Regards,

Phivos Constantinou
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Thursday, 22 October 2015 00:51
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Thanks for updating Phivos, glad that your issues are resolved now.
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Thursday, 22 October 2015 00:57
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