By Teleperformance Germany S.à.r.l. & Co. KG on Friday, 12 May 2017
Posted in Technical Issues
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I created a new easyblog entry, then used the "AutoFill" feature for the tags. However the action started but didn´t perform anything. It seamed to just show the animated icon, then stopped without any action.
Hi there,

Seems like you're using older version of EasyBlog, would you mind to update to the latest, and see is the issue is still persist?

p/s: as you undergo update it will effect your core file, you're suggested to backup your customization if any
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Friday, 12 May 2017 16:11
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you are right, let me check the update at first, then i will come back .
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Friday, 12 May 2017 18:27
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Sure
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Friday, 12 May 2017 18:50
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I updated to the latest EasyBlog version. However the issue remains. The function seamed to be not working. Can you please check that?
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Monday, 15 May 2017 16:27
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Thanks for the heads up, Can you provide us with the FTP access to your site to check on this issue?
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Monday, 15 May 2017 18:06
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unfortunately not. The FTP access is restricted for the intranet to only some internal IPs. However we can use the DEMO environment to reproduce the issue. You should find the needed login details in the section here.
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Monday, 15 May 2017 18:35
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Hello,

Can I know which post are you testing this on and the url to your site?
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Monday, 15 May 2017 22:05
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Sure I updated this posting here with the exact URL which I used for the test.
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Tuesday, 23 May 2017 22:06
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Hi there,

Firstly, may I know that your intranet has a connection to the internet? Because in order to autofill keywords function it need to do computation in the server
http://lang.stackideas.com/index.php?option=com_lang&view=keywords&layout=compute

Can you try access the link above within your intranet, is it accessible?

Thanks for your cooperation.
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Wednesday, 24 May 2017 15:26
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ah ok, let me try to allow that in the firewall. Are there any other URLs needed to be whitelisted (maybe for some update checked or something like that)?
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Tuesday, 30 May 2017 21:01
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ah ok, let me try to allow that in the firewall.

-> Thanks, your cooperation is much appreciated

For checking versioning can you whitelist this url as well.
https://stackideas.com/updater/manifests/easyblog
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Wednesday, 31 May 2017 12:54
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