By Philidia on Wednesday, 21 May 2014
Posted in Technical Issues
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Hello!

I'd like to talk about a bug that seems to be already known. I did a quick search before posting this thread and found this thread : http://stackideas.com/forums/allvideos-plugin

I also found on the Allvideos boards that Easyblog got previously problems to work with Allvideos. I tried the fix with the view.html.php on the other thread, but it didn't work.

So, my problem is simple, on Easyblog posts, Allvideos doesn't work. I tried it on modules, joomla articles, etc... And it works perfectly :x

Is there any restrictions now, or is it the same bug ? Can you take a look at this bug ? I put all the required informations. On the home page, you'll see the first article, called "Article de test", showing the tags from Allvideos instead of the player. But on the bottom of the home page, you'll see a joomla article where the player has the same 3 codes, that work perfectly.

(It's a beta website btw. Feel free to test what you want)
Hi Philidia,

I am sorry for the late reply.
I have check your EasyBlog and it version is 3.9.15370 . Can you update to the latest since there is a lot of changes since and now Easyblog is version 3.9.16263 . Please make backup any customization you have done before updating EasyBlog to the latest and see how it goes.

Please be advise.
Thanks.
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Friday, 06 June 2014 11:13
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Hello Philidia,

Sorry for late reply to this,

By the way, it looks like your subscription has expired and in order for you to continue requesting for support, you will need an active subscription. If you have already renewed, please let us know so that we can correct this for your account.

Thank you for understanding.
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Wednesday, 21 May 2014 22:58
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My subscription should be valid now

I renewed some minutes ago, so, I don't know if it's already active and visible for you?
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Thursday, 05 June 2014 01:41
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Hi Philidia,

Thank you for renewing. My name is Justin and I am a member of Stack Ideas's Sales & Marketing team.

It appears that for some reason, your renewal was not reflected on your account. I've forwarded this to the web-dev team; while they are investigating this, I've assist you to fix it and your renewal should reflect on your account.

I'll pass this thread back to my colleague in the Tech Support department. Thank you and have a great day!
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Thursday, 05 June 2014 11:42
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Hi Philidia,

I am sorry for the late reply.

I believe this issue on happen on your site since I cannot replicate this issue on my local. It seems like this plugin is working as it should be on my local and I am using Allvideo plugin version 4.6.1. Here my screenshot on my local: http://screencast.com/t/p0rdfN7kM . Perhaps you can update this plugin to the latest and see how it goes. I also have create a blog post on your site to test this plugin.

Looking forward to hear back from you again.
Please be advise.
Thanks.
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Thursday, 05 June 2014 18:06
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After updating the plugin to 4.6.1, it still doesn't work on the post
http://beta.loltracker.com/articles/test-allvideo-plugin
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Thursday, 05 June 2014 19:04
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It seems working now, after updating Easyblog. Thank you!
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Friday, 06 June 2014 12:23
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Hi Philidia,

You're welcome. Glad to hear your issue have been resolved.
If you have anymore question, please don't hesitate to ask us and please create a new ticket. I will mark this ticket as resolved.

Thanks again and have a wonderful day.
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Friday, 06 June 2014 12:27
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