By Dave Talbot on Wednesday, 09 August 2017
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Good Morning Support.

We have an easy blog install on https://www.xxxxx.co.uk/blog One of our users reported an issues with our website when visiting said it was showing an out of memory error on the server - we cleared down some old files and and the site seemed normal so we thought nothing more about it.

Yesterday however we discovered there was still an error but only when accessing the blog

Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 9805085 bytes) in /home/a00000ff/public_html/libraries/joomla/cache/storage/file.php on line 135

The only changes we have made to the site recently was turning on page cache and also changing site cache from conservative to progressive.

I have temporarily worked around the issue (hopefully) by clearing expired cache and global cache and resetting back to conservative, but I'm not sure why the blog would cause the error.

Please advise

Thanks

Kind Regards

Dave
Hi there,

Honestly, we also dont have the exact idea why this issues happened to your as when i tried to access your site, we didnt hit any error on your site. We suspected that your current php 'memory_limit' is not enough to handle your server daily response on your site activities.

Most probably, there many users access your blog post in one time and kept flooding your site and caused this issues to happen and might be one of your blog post required more 'memory_limit' in order to process when viewing those. Below i listed some references for those who hit this issues.

https://www.airpair.com/php/fatal-error-allowed-memory-size



The only changes we have made to the site recently was turning on page cache and also changing site cache from conservative to progressive.

As for this, we also not exactly sure whether it will solved your issues or not, but i have done some search on the internet and found out some of them are useful information to share with as listed below.

https://www.ostraining.com/blog/joomla/cache/
https://stackoverflow.com/questions/12739297/what-is-difference-between-conservative-caching-and-progressive-caching-in-jooml
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Wednesday, 09 August 2017 16:46
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