Hey Sam,

I've tried to connect with your FTP access but hitting this :

Status:	Connection established, waiting for welcome message...

Error:	Could not connect to server

I believe that was related with your webhosting provider configure the .htaccess security rule in your site, can you try check with your Webhosting provider regarding this?

Hi

I had this before, maybe it helps when i whitelist your IP?

If you wanna take a look at htaccess, its in site details.

hey sam,

This is my current IP address -> 175.145.128.184

By the way, can you try temporary rename this .htaccess file and see is it work?

Make sure you rename the file through with your FTP server.

Ho Arlex

My Administrator set your IP to whitelist. Could you try again to connect with FTP?

I tried to rename my htacess and used a joomla default-htacess instead. But it didnt work with that.

Hey sam,

I am sorry that delay of this reply,

I've checked in your site, to be honestly when you getting this error "Access denied by security policy", nothing we can do.

Because It is all done by a very aggressive configured mod_security and thus fall under the control and configuration of your Webhosting provider, perhaps you can consult with your webhosting provider and see how it goes?

Ok, i understand.

Can i modify the settings in the mysql-Database?

Regards

hey Sam,

I am sorry that delay of this reply,

I believe that was not possible to modify the setting from database is because this mod_security is located from your server.

For example : http://www.inmotionhosting.com/support/website/modsecurity/disable-mod-security-via-modsec-manager

May i know do you have consult with your webhosting provider regarding this yet?

Hi Arlex

No, i didnt consult this taks yet with my provider.

Right now, its not necessary for me to change this settings.

In case i spoke to my provider, i will let you know.


Regards

Hey Sam,

Okay, keep us updated then.