hi Emilio Navas,

I'm really sorry that delayed of this reply,

May i know did you consult with Yootheme widgetkit provider regarding this issues yet?

At the same time you can provide us with your Joomla backend and FTP access so we can better have a look?

Also need your help to guide us how to use it and which plugin is trigger this.

Hi:

I also have this issue. It does not parse plugins. Simple image gallery, widgetkit etc.
I submitted a ticket with the info.

Hi John Holman,

I am really sorry for the delay of this reply as it is a weekend for us here.

I didn't see any info you submitted in this post thread. Am i missing something here?

*You can put the information in the optional information field below(SITE DETAILS). Don't worry about privacy. Only Support team can view the information.

if you can guide us how to use it and which plugin is trigger this, it could be best.

Hi:
Thanks for the response
The issue was resolved by a support ticket, I did not know you could privately share the details here. Good to know.

John

Hi John Holman,

Thanks for getting back to us your issues resolved.

Perhaps you can share to us which ticket number, so that I can share the solution at here, in case other people hitting the same issues with this.

#41699

They fixed the issue, although they did not tell me what was done

Hi!
Then I think I will open a ticket too.
Nice to know that the problem have a solution.

Solved!

Hello Emilio,

Thanks for the heads up on this issue.