By Julien Camus on Tuesday, 26 September 2017
Posted in General
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Hello,

I just received an email from our Easy Social site:

Subject: XXX posted in the group NAME OF GROUP

In the email, the "view post" button links to https://winescholarguild.com/Community-Dashboard/Stream/Item/8516.html

But our website is a .org not .com! I really wonder where this is coming from and how to fix it. Can you help?

Thanks!

Julien
Hello, just a precision. I just realized that that issue was happening in emails for one specific group. Similar emails living from other groups have the correct URL. This is super weird!
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Tuesday, 26 September 2017 16:39
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Hm, it seems like that is quite strange, I saw your previous email activity from backend, that permalink point to .com .

But when i try submit one of the post in that group, it seems like it work fine, can you check your email and see those permalink is it show correctly?
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Tuesday, 26 September 2017 18:21
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Indeed, the email copy I got from your "test" post has the correct URL.

This being said, there is a difference in the format of the email I got following your post and the one that was problematic... telling me it must be using a different email template:

Your post made this email:

Email Subject line: Stack Ideas posted a comment on an update

Beginning of email body:

New Comment

Hello Julien Camus,
This is a notification to let you know that Stack Ideas commented on a status that you are involved in. You may find a snippet of the message below:

Stack Ideas commented:
Just testing. If you received a notification of this message by email, please ignore this email. Thanks!

New Comment
Stack Ideas posted a comment in an item that you are involved in

Hello Julien Camus,
This is a notification to let you know that Stack Ideas commented on a status that you are involved in. You may find a snippet of the message below:

Stack Ideas commented:
Just testing. If you received a notification of this message by email, please ignore this email. Thanks!
View Comment

The problemactic email was saying:

Email Subject line: Antonio Assumpcao posted in the group MIAMI - Wine Study & Tasting Group

Beginning of email body:

New post in MIAMI - Wine Study & Tasting Group

Posted by Antonio Assumpcao

Just testing. If you received a notification of this message by email, please let me know. Thanks!
View Post →



JULIEN
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Tuesday, 26 September 2017 21:16
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Hey Julien,

I just submit a new post into this group 'MIAMI - Wine Study & Tasting Group' , can you check your email and see is it link to the correct domain?
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Wednesday, 27 September 2017 10:56
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Hello Arlex, indeed, the email has the correct URL. How weird! I'll keep an eye out to see if the problem occures again.

Thanks.

Julien
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Wednesday, 27 September 2017 17:19
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You're welcome Julien, Keep us update if possible to replicate this issue again with specific steps.
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Wednesday, 27 September 2017 18:33
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