By Leslie on Sunday, 03 August 2014
Posted in General Issues
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On Easy Social when a user or myself tries to logout from the ES menu it redirects me to a page that says " Firefox has detected that the server is redirecting the request for this address in a way that will never complete".
No matter what I try it will not let me or a user log out of the website. On the regular Joomla login/logout module it works fine but not the Easy Social one? Any help much thanks
When you say "ES menu" I assume you mean the one built into the ES component rather than the actual menu item that ES offers to logout? Does ES's loging module allow you to logout? The reason I ask is to make sure if it's the menu itself or if it's an actual log out issue. PS, I'm not part of the stacked staff.
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Sunday, 03 August 2014 12:57
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Hello Leslie,

I am really sorry for the delay of this reply as it is a weekend for us here. It's most likely that you have configured EasySocial to redirect the user to a specific menu item that requires the user to be logged in. Hence, it goes into a redirection loop because the system plugin of EasySocial tries to redirect the user to use EasySocial's login.

You can fix this by either:

1. Configuring EasySocial so that when the user logs out, gets redirected to a menu that is accessible by public. You can change this settings in the Settings > Users page.

2. Turn off the System - EasySocial plugin. However, this means that Joomla will be redirect the user to it's own user login page (com_users)
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Sunday, 03 August 2014 22:41
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I got it worked out and here is what I'd like to share with the community.
If you are running php5.4 or higher and have the "captcha" enabled in the main control panel... disable it! i have found this only after reading up on the captcha that Joomla 3.3 has. I don't understand what conflicts with ES but it somehow does. If you lower your php to 5.3, 5.2 it works just fine!

TY
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Tuesday, 05 August 2014 08:53
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Weird, I tried this with PHP 5.4.24 with captcha enabled from Joomla and the logout worked just fine (both menu item and the component logout). I do admit that I was using an invalid key code considering that I didn't feel like signing up.

Good to hear you found the scenario that breaks the login.
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Tuesday, 05 August 2014 09:21
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Hmmm.. Yup just tried it again and it just times out and never re-directs... as soon as I turn off recaptcha and use php5.3 it's fine! I tried this on 3 different control panels and still notice the issue.
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Tuesday, 05 August 2014 09:27
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Hm, as far as I am aware, the captcha plugin only checks against your captcha codes when a user logs in. It shouldn't interfere with the logging out.
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Tuesday, 05 August 2014 10:54
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Hi mark, yes that's what I figured but something in the code or in the J3x framework must be causing this. If I change to php5.4, 5.5 and enable captcha it completely direct the page in a way that it will never complete. Frustrating so I am keeping it a php 5.3 until I can understand this better.
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Tuesday, 05 August 2014 10:58
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Thanks for the heads up on this Leslie, will keep an eye on this.
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Tuesday, 05 August 2014 12:49
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