By Mario Silva on Wednesday, 11 May 2016
Posted in Technical Issues
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Hi,

I have been trying to include videos in a group. Included one from youtube, no problem. Tried another one from dailymotion, that one does not play. But I tried the same link on the EasySocial demo site and worked just fine.

The dailymotion video displays the thumbnail and description but when you try to see it, there is just a blank window with the title and no image.

Here is the link to the page:

https://lifesbest.pt/pt/rede-social/v%C3%ADdeos/group/32-antigos-alunos-liceu-cascais/14-liceu-nacional-de-cascais-n-1/item

Is there any special EasySocial parameters to select which different type of videos may be displayed? Or perhaps a module that has to be enabled?

Thanks in advance!

Mário T. Silva
What is the dailymotion video link that you are trying to share on EasySocial?
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Wednesday, 11 May 2016 00:38
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Hi Mark,

The dailymotion video link is the following:

http://www.dailymotion.com/video/x2brjse_lieu-nacional-de-cascais-n%C2%BA-2_webcam
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Wednesday, 11 May 2016 00:43
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Hi Mario Silva,

I am sorry for the inconvenience caused. Seems like the link that you given above directed to your homepage, I can't even go to EasySocial's page. In addition, can you provide us with your Joomla back end access as well? because I can't even reach your Joomla administrator page
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Thursday, 12 May 2016 13:07
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Hi Fadhli,

A pleasure to get in touch with another StackIdeas staff member. Alex Wong has been helping me a lot to get the site perfect, if you need to know the site's passed background perhaps you may have a word with him.

You need to login first to access EasySocial on site. The link should work once you've logged in. The admin credentials are the on the link http://stackideas.com/dashboard/site

Great to know that when you tried to access the video link, the system got you redirectioned to the home page, that is exactly how it show be.

I am now testing our android app for EasySocial, those videos play just fine there.

Best regards
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Thursday, 12 May 2016 18:35
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hey Mario,

I can access your backend page, but I still can't figure out how to access your frontend Easysocial page, because it keep redirect back to your site homepage after I login from your site Easysocial login page.

Perhaps you can share with us how to login in your frontend?
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Thursday, 12 May 2016 19:15
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Hey Arlex,

Great to be speaking with you again.

The EasySocial login should be straight forward, standard EasySocial procedure.

After login this link should take you to EasySocial:

https://lifesbest.pt/pt/rede-social

Please bear in mind that only registered users can access it so your login credentials must be for a registered user.

One thing I've noticed is that sometimes instead of the standard EasySocial login page is displayed,
this other link shows up:

https://www.lifesbest.pt/pt/component/users/?view=login

Tried to disable it but the results were pretty bad, no access to frontend and backend! Took me a while to get it back to normal! Looks like there are two login modules running, the joomla? and the EasySocial one, sometimes the system uses one, sometimes the other!

But, as I mentioned before, after you login you should be taken straight to EasySocial. If you're redirected to the home page means you logged in with a non registered user, a super user maybe.
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Thursday, 12 May 2016 20:03
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hey Mario,

Finally I can login in your site, because you provided us that `stackideas` user account only assigned to `SuperUser` Joomla user group so I do not have permission to access your Easysocial site.

Since you have remind that so I have assigned a few joomla user group under this user account, so I can able to access now.

By the way, it seems like the reason why it didn't load that vimeo video on the page is because you uploaded this vimeo video without https protocol, so it unable to support to load the video on your https site. To look for this error, you have to check on my attached screenshot below.

However, to fix this, you have to manually edit that video json params data from your site database.

Try follow my instruction below and see how it goes?

1. Login your database
2. Find this table `h4nlo_social_videos` and look for this video id `14`
3. Edit this id 14 row from your database
4. Look for `params` columns and change this :

http:\/\/http://www.dailymotion.com\/embed\/video\/x2brj6n\

// add s
https:\/\/http://www.dailymotion.com\/embed\/video\/x2brj6n\

You can refer on my second screenshot below.

After you updated it, try open that video page again and see how it goes?
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Thursday, 12 May 2016 20:56
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Hi Arlex,

Followed your very precise instructions , unfortunately, no sucess. So I deleted all videos and started over now being sure that the video http address was https. Still does not play. And the app, that played the video with the http address now that I switched it over to https, also does not play it anymore.

I invited you to join the group so you may check it.
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Thursday, 12 May 2016 23:21
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Looks like there is really nothing we can do here. Vimeo's oembed is buggy and they are enforcing the video to be served as http over https.

Take a look at the result of the oembed response from Vimeo, http://screencast.com/t/ZjhHvWR9 .
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Thursday, 12 May 2016 23:34
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Hum Mark, I see.... The problem is not from the site but from the video origin. It happened already with some other videos I inserted. Some restriction message states the video cannot be played on the site. Weird they won´t allow other sites to share it...

Anyway, tried to include the video on our video section to check how MijoVideos modules would take it. Same problem! So, the only way to get it on the group will be to upload it to the server.

There are a couple of other issues that I would appreciate your support regarding texts that do not get translated on site but that can wait...

Thanks again for your time and patience...
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Friday, 13 May 2016 01:25
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Thanks for understanding Mario Sure, if you have translation questions, you can always start a new thread on our forums
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Friday, 13 May 2016 01:33
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