I have tried updating EasyDiscuss . Unfortunately it is not working. See attached screenshot. I have downloaded the launcher but it makes no difference. I have also checked that the API key is correct in settings-advanced.
Thanks
Hello Ken,
I have simulated the download from your account and downloaded the latest release from https://stackideas.com/dashboard and upon installing EasyDiscuss, it seems to be installing just fine as you can see here, http://take.ms/J2wAw
Not entirely sure why it wasn't working for you but did you upload the correct package? The package name should look something like com_easydiscuss_launcher_pro_4.0.11_joomla.zip
I am really sorry for the delay of this reply as it is actually a public day off for us here. Is it possible for you to provide us with the back end and FTP access to your site to check on this issue? You may store your site access at http://stackideas.com/dashboard/site so you don't have to provide these information all the time