By Eric Johnston on Thursday, 25 August 2016
Likes 0
Views 717
Votes 0
attempting to upload a fresh installation of Easy discuss but the install program stalls out at 30%.
Hi there,

We suspect that your "File Permissions" is unwritable as you can see at Backend>Systems>System Information>File Permissions as shown http://prnt.sc/c9qy24. You have to contact your web server provider to change it to writetable. You have to change to writable for all option except "configuration.php". Please give it atry and see how it goes.
·
Thursday, 25 August 2016 10:37
·
0 Likes
·
0 Votes
·
0 Comments
·
Hey there,

Can you please edit your first post at the top and include the following access please?

- Site Admin access (Please ensure that the user has super admin access)

- FTP access (We need this because if we use a file manager in Joomla, there are times where we have a typo and this might eventually break your entire back end and front end for instance if we are editing a system plugin). There is no way to save the site unless we have the ftp access.
·
Thursday, 25 August 2016 10:08
·
0 Likes
·
0 Votes
·
0 Comments
·
I don't have ftp access set up right now. I am simply trying to install the forum on a fresh installation of joomla 3.6.2 there isn't anything else on there so how could the installation file not work?
·
Thursday, 25 August 2016 10:23
·
0 Likes
·
0 Votes
·
0 Comments
·
this is all I get:
·
Thursday, 25 August 2016 10:25
·
0 Likes
·
0 Votes
·
0 Comments
·
That seemed to be the issue, the installation worked now. Thank you
·
Thursday, 25 August 2016 11:23
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
·
Thursday, 25 August 2016 11:28
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post