By Patrick Hüsler on Friday, 16 March 2018
Posted in Technical Issues
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Dear Support Team

For some reason the Easy Blog Mailings (i.e. your blog approval etc.) are getting out in English instead of German. I have set the relevant language overrides (language keys/strings), but it still goes out in English. No idea why?

Patrick
I've checked from backend Easyblog email activities, it seems like do not have show any English word.

Perhaps you can grant us some permission to submit some of the test post on your site and see whether can replicate this issue?

Before i test it, I will turn off all the email notification and configure notify to custom email, so it will only notify to my custom email (http://take.ms/sVjxL) .

By the way, is it that email is about after your site moderator approved a blog post so system will notify to the post owner?
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Friday, 16 March 2018 20:03
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Dear Arlex,

Yes it is the E-mail with the approval of the moderator, but also all the others,

Please go ahead with the test posts. Attached you find a print screen. The yellow sections are not translated. (Although I looked up every part and did an language override for it.)

From the second print screen you can see which keys I used for the override.

Thank you for having a look at it.
Patrick
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Saturday, 17 March 2018 01:05
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Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

I've tested on your site, it seems like if i choose English language option (screenshot : http://take.ms/GCF06 ) before login, then i approve the blog post from backend, system will send out English translation in the email.

If i didn't choose that language option before i login, the system will send out correctly with the German translation language in the email when i approve the blog post from backend, you can refer on my attached screenshot below.

By the current behaviour, the system have to check what language the current logged user chosen, then that email will respect it.

Do you know how your site moderator approve the blog post normally? e.g.

1. when the moderator receive an email someone published blog post under moderation, so this moderator view the blog post in front site, then approve it.

2. Or they will login from backend and approve it.

3. Or they will check on the frontend user dashboard approve those moderation post under moderate page.
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Saturday, 17 March 2018 11:28
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No worries, it is weekend here too.

I recognize that you were able to generate a mailing in German, as I can see this from the print screen you attached. However, for me it is still impossible.

The autor enteres his post from the frontend and the moderater approves it from the backend. I also tried to login with German language setting, but it did not helped. You can see it from the mail activities, the preview header is in German, but the content is all in English, expet the post itself, which is in German.

With the current settings it is not working for me and autors get back to me that they receive mailings with mixed languages.

Maybe it is a languge setting that is wrong (there is German (Switzerland) and German (Germany) but i never use the language seeting fro German (Switzerland), but maybe something is wrong and I can not track where).

I hope you can find the solution.

Best regards
Patrick
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Sunday, 18 March 2018 05:09
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Update: I have now received the e-mails and see that they are in German. So apparently it is only a problem with the backend e-mail preview.

I will test it extensively on Monday. So no more action is required from your side. I will give you an update.
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Sunday, 18 March 2018 05:25
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Hey Patrick,

Thanks for getting back to us,

Oh, first i thought you complain the real email content is not generate German language, if you refer on the backend email preview section, then it could be a bug, i will lock this issue into our issue tracker.

By the way, keep us update then.
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Sunday, 18 March 2018 11:13
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