By Chris on Saturday, 15 October 2016
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I'm trying to install the easy blog extension on our development site clydesnow.dev.jetdm.com and the installation stops at 15% I check the console and I see {"state":false,"message":"Unable to extract .zip file. Please contact support."}

I'm performing the installation over the network and I see no errors or issues on the status check screen.
Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

I've tried to upload launcher installer from your Joomla backend installer page, but it seems like I hitting this following error :

Warning

Copy file failed


The "-1 Copy Failed" error is a common Joomla error when your site's file/folders permission aren't correct somehow.

The problem was indeed an file owner/group problem. Can you consult with your Webhosting provider to help you check the file permissions and chown for all files and folders to the correct owners on your server? All files need to be writable by the webserver user.
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Saturday, 15 October 2016 10:45
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