By Giovanni Mio Medicina on Saturday, 28 October 2017
Posted in General Issues
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hi,
i have any problem:
-pushnotification omits the variable ("like your video" instead of "giovanni medicine like your video")

- the email dont work,I put a "like" on a video, the push notification came but the email did not even match.
Hey Giovanni,

Please find my response to your questions below:


-pushnotification omits the variable ("like your video" instead of "giovanni medicine like your video"

Sorry but I don't really understand you here. Would you mind elaborating more on this please?



- the email dont work,I put a "like" on a video, the push notification came but the email did not even match.

From your screen shot, it seems like the e-mails are already marked as sent. You need to check if these e-mails somehow landed in your spam or promotions folder.

If they are not in the spam and promotions folder, there is a possibility that the e-mail has been discarded from the recipient mail server due to a low score. A low score is normally caused by unverified sender or a bad ip address. You need to check your mail configuration under Joomla's Global Configuration and try to use SMTP instead of phpmailer or sendmail.
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Saturday, 28 October 2017 13:06
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watch the screenshot of my phone
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Saturday, 28 October 2017 15:20
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Hi, the email problem and they do not leave. in fact there is no trace of mail in easysocial -----> email activity does not appear.
look at the screeshot
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Saturday, 28 October 2017 15:32
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Hi, the email problem and they do not leave. in fact there is no trace of mail in easysocial -----> email activity does not appear.
look at the screeshot

Hm, not too sure what do you mean here. I tried checking your e-mail activities and they are already marked as sent, http://take.ms/HNG0A


watch the screenshot of my phone

This is actually the same message that appears on the notifications. I think it could be due to your translations which is outdated. Can you try to see if the English version is correct?
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Saturday, 28 October 2017 16:01
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Hello,
perfect I have identified the problem, there are new constant languages to translate
thanks again for the support
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Saturday, 28 October 2017 16:43
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You are most welcome Giovanni
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Saturday, 28 October 2017 16:59
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