By Klaus Kroenert on Friday, 15 September 2017
Posted in General Issues
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Hello,

E-Mail Notification did not work. All Notification-emails have Status "pending". Thats kritical, but we Need that for Notification if users write new comments.

Other Moduls (joomla-system, or Formmaker) the e-mail works fine, to that must be a bug in Komento
Hi Klaus,

Can you provide us super user access to the backend as we are unable to access certain areas?

Let us know once you have done so. Thanks.
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Friday, 15 September 2017 10:26
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Hello,

now i have created a Cron-Job on easy-cron.com. But a Secure solution is this not. It's only a Workaround.
Please let me know, if this the solution?

Thanks & Regards
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Friday, 15 September 2017 18:17
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Hey Klaus,
But a Secure solution is this not.
May I know what do you mean by this?

Actually using a cron job is the most effective way of sending out mail notifications. You should check with webhosting providers as they normally provide free cronjob service.

As for Joomla itself, the registration mails does not require the use of cronjobs since those kind of emails have to be sent out immediately.
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Friday, 15 September 2017 19:44
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Okay, but E-Mails on Komento only send via Cron-Job?
Or is that a bug, that Komento did not send E-Mail w/o Cron-Job?
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Friday, 15 September 2017 19:48
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Hello Klaus,

It is not a bug and it was designed to be this way. You need to understand the mechanics behind sending e-mails in PHP. When you send an e-mail in PHP, your server needs to communicate with the recipients e-mail server. Imagine having 100 e-mails in the queue, when you post a comment, it's going to take ages to send.

Offloading these jobs to the cron is the best and safest way to send out e-mails. Why?

1. Your users who use the comment form, does not need to wait for the script to send out e-mails.

2. Reduced occurrence of sending redundant e-mails.
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Friday, 15 September 2017 21:14
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