Hi Othniel,
Have you set up cronjobs on your server that sends the pending emails(documentation)?
If yes, can you provide us your cronjob access so we can check the configuration and investigate the issue?

Yes, we have. See details below:

/5 * * * /bin/wget -o /dev/null "https://televisionjamaica.com/index.php?option=com_easysocial&cron=1

Hello Othniel,

I am not sure if this was a typo but the correct cron command should be

[gist]
*/5 * * * /bin/wget -o /dev/null "https://televisionjamaica.com/index.php?option=com_easysocial&cron=1
[/gist]

Notice that there is an asterisk in front of the /5 . Also, you need to check with your hosting provider if /bin/wget exists on the hosting environment as not all hosting providers has the same environment and some hosting companies do not allow the use of wget in the cronjob.