e-mail / account settings / information
By Erich Brunken on Thursday, 15 March 2018
Posted in General Issues
Replies 7
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hello,

this sector is not running, i become nothing message from the system. where is the problem?
Hey Erich,

I think I understand now. You are referring to these correct(http://take.ms/rNDaw)? This means that the email notifications are not yet sent out.

May I know whether you have configured cronjob from your server? Documentation

It looks like you have not set up your mail server settings in Joomla global configuration as well(http://take.ms/OuX0oA).
Raymond
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Friday, 16 March 2018 19:48
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Hi Erich,

I'm not understanding the issue. Perhaps you can elaborate and provide more screenshots?

What do you mean by 'not running' and 'i become nothing message from the system'?
Raymond
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Thursday, 15 March 2018 16:12
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here, you can see i have all on, and you can see i have a mesagge on the top, but the system send me not a information.
Erich Brunken
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Thursday, 15 March 2018 17:58
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Hey Erich,

Do you mean the notifications are not working? If that's the case, can you specify which particular alert is not working?

Also, are you referring to system notifications or email notifications?
Raymond
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Friday, 16 March 2018 13:13
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the email notifications is doesent working.
Erich Brunken
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Friday, 16 March 2018 14:05
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Hey Erich,

Are you referring to new conversation reply?

For new reply message, the recipient will not receive email notifications if the user is currently online.
Raymond
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Friday, 16 March 2018 17:19
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all of email notifications dosent work, I have never received an e-mail.
Erich Brunken
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Friday, 16 March 2018 17:47
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