By Cassio Freire on Friday, 02 November 2018
Posted in General Issues
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Hi there.

I have i little bug to be fixed, or maybe a wrong setting on my payplans.

Every time when i try to buy a plan on my website, playplans create 2 subscriptions, 2 invoices and 1 transaction. But its happen before client pay for those. Like, somebody go to buy a plan, create account and after that go to checkout to payment options. Sounds good till now. But in this time, before payment everything happen. And for my insatisfaction, payplans set up this client with 1 subscription paid, active, and another without status, unpaid. So its wrong cause i use a menu access for each user after paid, and even unpaid show to my client cause of this bug.

Could you help me with that?
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Friday, 02 November 2018 10:01
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Hello Cassio,

I checked your site and found that you have setup Profile Based plugin to assign signup plan,that's why duplicate subscription are shown for user. see attached screen shot. It will assign signup plan to user when he register at site.
https://stackideas.com/docs/payplans/administrators/administration/profile-based-plan

Let me know if you have any query.
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Friday, 02 November 2018 12:20
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You´re completelly right! tks again
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Sunday, 04 November 2018 23:32
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Hello Cassio,

Thanks for updating us on this. Glad to hear that your issue.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
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Monday, 05 November 2018 10:49
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